Quote:
Originally Posted by LARRY
Good letters from you.
Good letter back from Lotus Cars, USA.
What's your next move?
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$120?
Not too long ago, I had to fight AT&T for fees I should not have been charged. The store offered to waive activation fees, and a bunch of other fees to sign me up.
I documented everything, but the charges still showed up on my first bill. When I went back to the AT&T store, they told me it needed to be taken up with AT&T Customer Care through the toll-free number. When I went there, they told me it was a special offer from the store, to go back to the store.
To sum it all up, they thought I would go away. When it became known that I was going to go to the BBB and file a case at small claims court, they told me they would give me the money.