LotusTalk - The Lotus Cars Community - View Single Post - Great service from Spencer at Lotus of Durham

TenaciousX · 09-01-2008, 05:23 PM

Hi all,

While LOD has their share of challenges in the management and operational areas, I have to give credit where credit is due!

I needed to bring my car in for a scheduled sevice and was planning on bringing it in during the week, but my schedule changed suddenly and I needed to drop it off Saturday night. The problem was I didn't have a way to get back home from Durham to Greensboro (~70 miles one way) on such short notice. I called Spencer at 7 PM that evening asking if there was any way to do this and he volunteered to drive me home at 8 PM!!

We did get the evil-eye from one of the managers as we left the dealership, but I guess that part is still "business as usual".

Thanks again, Spencer!

09-01-2008, 05:23 PM	#1 (permalink)
TenaciousX Registered User Join Date: Jan 2007 Location: Kernersville, NC Posts: 184	Great service from Spencer at Lotus of Durham Hi all, While LOD has their share of challenges in the management and operational areas, I have to give credit where credit is due! I needed to bring my car in for a scheduled sevice and was planning on bringing it in during the week, but my schedule changed suddenly and I needed to drop it off Saturday night. The problem was I didn't have a way to get back home from Durham to Greensboro (~70 miles one way) on such short notice. I called Spencer at 7 PM that evening asking if there was any way to do this and he volunteered to drive me home at 8 PM!! We did get the evil-eye from one of the managers as we left the dealership, but I guess that part is still "business as usual". Thanks again, Spencer! __________________ 2007 Exige S AW TP/TC