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Originally Posted by ChrisH
I had the same problem. I also emailed "warranty@lotuscars.com" and did get a reponse. They are having problems with ther password generator server. They refunded my money through paypal and said to wait for further word for when their server will be fixed. Hence, no access to the site anymore. I am sure they will refund your money as well. They will probably ask you to forward them your paypal email receipts for the payments.
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My cancellations of the paypal transactions were successful, so they didn't have to refund. They also asked me to try again, but I'm waiting for a block of time to get everything downloaded.
I guess I'm just naive about having to pay for the manuals and bulletins. On the other hand, I've never owned a new car that required this much attention. Oh well, I still grin everytime I drive it on or off the track!