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OneFastLotus · 04-11-2006, 09:11 AM

My request to Lotus regards warranty issues.

As it stands ( or at least the dealership told me this) they have to take pictures of every problem over a certain dollar amount and get it approved by Lotus. This is fine if you live within a few minutes or an hour of a Lotus Dealer and can just pop in, leave your car, and come back.

As someone who lives 7 hours from the dealer, this became a real issue for us on our last trip.

We allocated two full days for the cars to be dropped off at the dealer and was told this was fine. We gave 3 weeks advance notice of our trip down asking explicitly if everything was in stock and ready for our arrival. We even gave details of everything we needed fixed along with the service bulletin #'s so parts could be in stock. Many problems on our cars were unable to be fixed because of this system. We wasted a 14 hour trip/hotel expenses/vacation time etc.

I'd be happy to elaborate if details are needed.

04-11-2006, 09:11 AM	#141 (permalink)
OneFastLotus Loch Ness Monster Join Date: Mar 2003 Location: Mars Posts: 5,531	My request to Lotus regards warranty issues. As it stands ( or at least the dealership told me this) they have to take pictures of every problem over a certain dollar amount and get it approved by Lotus. This is fine if you live within a few minutes or an hour of a Lotus Dealer and can just pop in, leave your car, and come back. As someone who lives 7 hours from the dealer, this became a real issue for us on our last trip. We allocated two full days for the cars to be dropped off at the dealer and was told this was fine. We gave 3 weeks advance notice of our trip down asking explicitly if everything was in stock and ready for our arrival. We even gave details of everything we needed fixed along with the service bulletin #'s so parts could be in stock. Many problems on our cars were unable to be fixed because of this system. We wasted a 14 hour trip/hotel expenses/vacation time etc. I'd be happy to elaborate if details are needed. __________________ First Fold Member of the Limited Slip Mafia "L'Ombra" -Saffron Yellow Elise, all options. -Chrome OrangeElise/ Superstock pillager "currently living in the wild" -Black on Black Exige debadged, all options.