No more service @ Lotus of Beverly Hills. Anything else in LA? - LotusTalk

BrianK · 09-18-2008, 04:11 PM

About 5 weeks ago I called up Lotus of BH to get some work done. They said they had about a 6 week lag time & that they'd try to slip me in, so rather than make an appointment, I opted to wait for a call.

Having not received a call, I decided to call them today only to find that their service dept has moved to Calabasas & Alan no longer works there. Argh.

Is there anywhere in Los Angeles to get a Lotus serviced?
How is the Calabasas location for service?

Of all the cities NOT to have a full service dealership....

Allan Gibbs · 09-18-2008, 04:13 PM

I guess you haven't seen this thread:

http://www.lotustalk.com/forums/f3/l...y-hills-61350/

Sh4rkattk · 09-18-2008, 04:51 PM

Quote:

Originally Posted by BrianK

About 5 weeks ago I called up Lotus of BH to get some work done. They said they had about a 6 week lag time & that they'd try to slip me in, so rather than make an appointment, I opted to wait for a call.

Having not received a call, I decided to call them today only to find that their service dept has moved to Calabasas & Alan no longer works there. Argh.

Is there anywhere in Los Angeles to get a Lotus serviced?
How is the Calabasas location for service?

Of all the cities NOT to have a full service dealership....

My car is at the calabasas location now ill post a review when I get it back.

It is there for a check engine light i read the ecu and got a lean and a catalyst efficiency code.

BrianK · 09-18-2008, 08:33 PM

Quote:

Originally Posted by Allan Gibbs

I guess you haven't seen this thread:

http://www.lotustalk.com/forums/f3/l...y-hills-61350/

I hadn't. Thanks for pointing it out.

On the plus side, Calabasas is letting me drop my car off on Sunday.

gmendoza · 10-04-2008, 03:44 PM

There's also Qais from what used to be Lotus of South Bay. He opened a shop in Torrence. PM for his info if interested.

LARRY · 10-04-2008, 05:40 PM

Qais at Rosecrans and the 405 Freeway
Lotus Calabasas
Lotus Thousand Oaks
Lotus Newport Beach

EBTurbo · 10-04-2008, 07:04 PM

DRS, full service, full Race Prep, full engine service w/ development, Custom Fabrication, Full chassis setup service, Track support/ data analysis, custom chassis data logging and engine management systems for any car. We build all chassis and engine harness in house.

EB Turbo

Dynamic Racing Solutions
700 E. Lambert rd. Suite I&J
La Habra, CA 90631
PH(562) 694-2226
racesolutions.com

RachElise · 10-04-2008, 07:59 PM

sergio is the service manager at calabasas. he's a real nice guy and they do good work. it takes a little longer imho.

BrianK · 10-06-2008, 12:10 PM

Quote:

Originally Posted by RachElise

sergio is the service manager at calabasas. he's a real nice guy and they do good work. it takes a little longer imho.

I'll agree. Sergio seems great to work with. I can't say much about the rest of the staff. I arranged a weekend drop-off and weekend pickup as Calabasas is too far away for me to get there during the week. On both the drop-off and the pickup, no one knew what was going on. As a matter of fact, after driving all the way there to pick up my car on Sunday, the paperwork could not be found, so they were not able to release my car... Talk about hours of wasted time.

Sergio made it right this morning, however. I will probably keep them as my main dealer until a real LA dealer makes an appearance. Prior to my conversation with Sergio this morning, that would not have been the case.

yellow fever · 10-22-2008, 02:00 PM

Quote:

Originally Posted by BrianK

About 5 weeks ago I called up Lotus of BH to get some work done. They said they had about a 6 week lag time & that they'd try to slip me in, so rather than make an appointment, I opted to wait for a call.

Having not received a call, I decided to call them today only to find that their service dept has moved to Calabasas & Alan no longer works there. Argh.

Is there anywhere in Los Angeles to get a Lotus serviced?
How is the Calabasas location for service?

Of all the cities NOT to have a full service dealership....

Quote:

Originally Posted by gmendoza

There's also Qais from what used to be Lotus of South Bay. He opened a shop in Torrence. PM for his info if interested.

Qais @ SouthBay Autohaus (310) 355 0922:
For repairs and regular maintenance and future modings.

4875 Rosecrans ave
Hawthorne ca 90250

LARRY · 10-22-2008, 04:06 PM

One more time!

Qais is back and the Beverly Hills Lotus owners should be very happy!

I am not the kind of person who does his own work on a Lotus. My racing Mazda, yeah.

I needed new brake pads and a check for a rattle in the back of the car that turned out to be a loose upper A-arm.

Went down to Qais’ new shop, SOUTHBAY AUTOHAUS and he did the whole thing for $400.00 in ONE DAY.

That’s right. ONE DAY.

Anywhere else takes a week or more.

The new shop is a small one and they work on other cars besides Lotus.

But there are three people, the two guys in the shop are very well trained mechanics…and then there is Qais himself. When he walks out you know this guy knows more about fixing Lotus cars than anyone in L.A. He has connections with everyone at Lotus if you have a big enough problem.

The location of the shop is 4875 Rosecrans Ave., Hawthorne, California. Their phone number is 310-355-0922.
To get there from Beverly Hills you take La Cienega South to the 405 Freeway south. Get off at Rosecrans and go left 4 blocks. Takes 20 minutes max.

Enterprise Rent-A-Car is 5 minutes away and they pick you up and drop you off.

For most work, Qais and his team are a dream.

For warranty work, I recommend Calabasas Lotus.

Qais and the guys are going to put together some drives up at Willow Streets and Willow Springs and some point.

For those of you who were at the SouthBay Lotus closing, you know Qais…this is where you should take your car for most fixes.

They are careful and gentle with the Lotus and they store them inside.

I couldn’t believe the price, the service and how quickly I got the car back.

JoshS · 10-22-2008, 09:18 PM

I went past BH Lotus yesterday and there were still 3 Lotuses (yes, lotuses Tim) in the window. You'd think they'd be outta there by now.

Growlbacks · 10-22-2008, 09:55 PM

they are gone today ! ...

LARRY · 10-23-2008, 02:21 PM

The Lotus cars from Beverly Hills Lotus are all in Lotus Calabasas now. Alot of great service and sales guys went there.

For close by service, as I mentioned above, try Qais at SOUTHBAY AUTOHAUS.

The location of the shop is 4875 Rosecrans Ave., Hawthorne, California. Their phone number is 310-355-0922.

To get there from Beverly Hills you take La Cienega South to the 405 Freeway south. Get off at Rosecrans and go left 4 blocks. Takes 20 minutes max.

BrianK · 10-23-2008, 02:26 PM

FWIW, I know there is conflicting info about LBH, but one of the guys at Lamborghini of Calabasas (LoC) said the the Beverly Hills location is temporarily closed because of a problem with the building. He claims they will be moving back.

That said, I had such a piss poor experience at LoC that I doubt I'll go back to LBH unless Allen is back there (which seems unlikely).

LARRY · 10-23-2008, 02:38 PM

Well, try Qais (the best Lotus mechanic in the West) for non warranty.

And try Newport Beach Lotus or Thousand Oaks Lotus (which has an amazingly clean and nice service bay) for warranty work.

BertPervert · 10-23-2008, 04:03 PM

DentWerks has Stephan doing service work as well, they are a one stop kind of shop. He was the lead tech at LBH if im not mistaken.

LARRY · 10-24-2008, 10:47 AM

I would use Qais.

I would call DentWerks and check that that is a full service operation to fix all problems on Lotus cars. It wasn't
a little while ago. I hope Stephen posts here and let's us know about his service.

Qais is at 310-355-0922. One day service available.

Patricko · 10-24-2008, 11:52 AM

So Larry what do you think of Qais? Is he any good?

LARRY · 10-24-2008, 11:54 AM

Oh yeah............................

09-18-2008, 04:11 PM	#1 (permalink)
BrianK very dude Join Date: Mar 2003 Location: Los Angeles (Highland Park) Posts: 2,328	No more service @ Lotus of Beverly Hills. Anything else in LA? About 5 weeks ago I called up Lotus of BH to get some work done. They said they had about a 6 week lag time & that they'd try to slip me in, so rather than make an appointment, I opted to wait for a call. Having not received a call, I decided to call them today only to find that their service dept has moved to Calabasas & Alan no longer works there. Argh. Is there anywhere in Los Angeles to get a Lotus serviced? How is the Calabasas location for service? Of all the cities NOT to have a full service dealership.... __________________ Time flies like an arrow. Fruit flies like a banana.

09-18-2008, 04:13 PM	#2 (permalink)
Allan Gibbs Evora Waiter (2010/2011) Join Date: Aug 2003 Location: Glendale, CA (formerly Gilbert, AZ) Posts: 5,065	I guess you haven't seen this thread: http://www.lotustalk.com/forums/f3/l...y-hills-61350/ __________________ 2005 BRP Elise- SOLD 6/9/07 2006 MV Agusta F4S 2008 Audi TT (MKII)

10-04-2008, 03:44 PM	#5 (permalink)
gmendoza My car sneezes Join Date: Feb 2006 Location: Alta Loma, CA Posts: 169	There's also Qais from what used to be Lotus of South Bay. He opened a shop in Torrence. PM for his info if interested. __________________ '03.5 Final Edition Esprit ~ 6lbs/hp mildly modded - 401rwhp, 375rwtq www.fquick.com/gmendoza

10-04-2008, 05:40 PM	#6 (permalink)
LARRY It's a Lotus Join Date: Oct 2005 Location: Beverly Hills, Ca. Posts: 12,171	Qais at Rosecrans and the 405 Freeway Lotus Calabasas Lotus Thousand Oaks Lotus Newport Beach __________________ 2005 Saffron Yellow Elise, Sports & Touring Packages, Hard Top, Stage II Exhaust, '07 Probax leather seats. Los Angeles Lotus Service by Qais at 310-200-0022. "We know they're magical and worth every minute we spend on them. The whole Lotus owners' world is like a secret handshake among people who understand that." (R&T) Last edited by LARRY : 10-23-2008 at 02:23 PM.

10-04-2008, 07:04 PM	#7 (permalink)
EBTurbo Registered User Join Date: Aug 2008 Posts: 57	DRS, full service, full Race Prep, full engine service w/ development, Custom Fabrication, Full chassis setup service, Track support/ data analysis, custom chassis data logging and engine management systems for any car. We build all chassis and engine harness in house. EB Turbo Dynamic Racing Solutions 700 E. Lambert rd. Suite I&J La Habra, CA 90631 PH(562) 694-2226 racesolutions.com __________________ DRS Technician/ BGB Motorsports Technician/ Guldstrand Motorsports

10-04-2008, 07:59 PM	#8 (permalink)
RachElise Lacher Join Date: Jun 2008 Location: Camarillo, CA Posts: 140	sergio is the service manager at calabasas. he's a real nice guy and they do good work. it takes a little longer imho. __________________ 2005 Lotus Elise ardent red 2003 Nissan Xterra bordeaux red

10-22-2008, 04:06 PM	#11 (permalink)
LARRY It's a Lotus Join Date: Oct 2005 Location: Beverly Hills, Ca. Posts: 12,171	One more time! Qais is back and the Beverly Hills Lotus owners should be very happy! I am not the kind of person who does his own work on a Lotus. My racing Mazda, yeah. I needed new brake pads and a check for a rattle in the back of the car that turned out to be a loose upper A-arm. Went down to Qais’ new shop, SOUTHBAY AUTOHAUS and he did the whole thing for $400.00 in ONE DAY. That’s right. ONE DAY. Anywhere else takes a week or more. The new shop is a small one and they work on other cars besides Lotus. But there are three people, the two guys in the shop are very well trained mechanics…and then there is Qais himself. When he walks out you know this guy knows more about fixing Lotus cars than anyone in L.A. He has connections with everyone at Lotus if you have a big enough problem. The location of the shop is 4875 Rosecrans Ave., Hawthorne, California. Their phone number is 310-355-0922. To get there from Beverly Hills you take La Cienega South to the 405 Freeway south. Get off at Rosecrans and go left 4 blocks. Takes 20 minutes max. Enterprise Rent-A-Car is 5 minutes away and they pick you up and drop you off. For most work, Qais and his team are a dream. For warranty work, I recommend Calabasas Lotus. Qais and the guys are going to put together some drives up at Willow Streets and Willow Springs and some point. For those of you who were at the SouthBay Lotus closing, you know Qais…this is where you should take your car for most fixes. They are careful and gentle with the Lotus and they store them inside. I couldn’t believe the price, the service and how quickly I got the car back. __________________ 2005 Saffron Yellow Elise, Sports & Touring Packages, Hard Top, Stage II Exhaust, '07 Probax leather seats. Los Angeles Lotus Service by Qais at 310-200-0022. "We know they're magical and worth every minute we spend on them. The whole Lotus owners' world is like a secret handshake among people who understand that." (R&T)

10-22-2008, 09:18 PM	#12 (permalink)
JoshS Come on down Join Date: Nov 2006 Location: Rancho Cucamonga, CA Posts: 1,579	I went past BH Lotus yesterday and there were still 3 Lotuses (yes, lotuses Tim) in the window. You'd think they'd be outta there by now. __________________ '06 Elise Phantom Black, Touring, Starshield, Powder Coated Black Wheels, Bobble head IMUS

10-22-2008, 09:55 PM	#13 (permalink)
Growlbacks Yellow/Blk Exige 06 Join Date: Sep 2007 Location: Los Angeles Posts: 27	they are gone today ! ... __________________ Los Angeles Computer Support - http://www.icrashedmypc.com Thank you - Specialty Car Craft http://www.specialtycarcraft.com 1 of 1 SCC Lotus Elise http://www.lotustalk.com/forums/f194...on-1-1-a-63637

10-23-2008, 02:21 PM	#14 (permalink)
LARRY It's a Lotus Join Date: Oct 2005 Location: Beverly Hills, Ca. Posts: 12,171	The Lotus cars from Beverly Hills Lotus are all in Lotus Calabasas now. Alot of great service and sales guys went there. For close by service, as I mentioned above, try Qais at SOUTHBAY AUTOHAUS. The location of the shop is 4875 Rosecrans Ave., Hawthorne, California. Their phone number is 310-355-0922. To get there from Beverly Hills you take La Cienega South to the 405 Freeway south. Get off at Rosecrans and go left 4 blocks. Takes 20 minutes max. __________________ 2005 Saffron Yellow Elise, Sports & Touring Packages, Hard Top, Stage II Exhaust, '07 Probax leather seats. Los Angeles Lotus Service by Qais at 310-200-0022. "We know they're magical and worth every minute we spend on them. The whole Lotus owners' world is like a secret handshake among people who understand that." (R&T)

10-23-2008, 02:26 PM	#15 (permalink)
BrianK very dude Join Date: Mar 2003 Location: Los Angeles (Highland Park) Posts: 2,328	FWIW, I know there is conflicting info about LBH, but one of the guys at Lamborghini of Calabasas (LoC) said the the Beverly Hills location is temporarily closed because of a problem with the building. He claims they will be moving back. That said, I had such a piss poor experience at LoC that I doubt I'll go back to LBH unless Allen is back there (which seems unlikely). __________________ Time flies like an arrow. Fruit flies like a banana.

10-23-2008, 02:38 PM	#16 (permalink)
LARRY It's a Lotus Join Date: Oct 2005 Location: Beverly Hills, Ca. Posts: 12,171	Well, try Qais (the best Lotus mechanic in the West) for non warranty. And try Newport Beach Lotus or Thousand Oaks Lotus (which has an amazingly clean and nice service bay) for warranty work. __________________ 2005 Saffron Yellow Elise, Sports & Touring Packages, Hard Top, Stage II Exhaust, '07 Probax leather seats. Los Angeles Lotus Service by Qais at 310-200-0022. "We know they're magical and worth every minute we spend on them. The whole Lotus owners' world is like a secret handshake among people who understand that." (R&T)

10-23-2008, 04:03 PM	#17 (permalink)
BertPervert Habitual Line Crosser Join Date: Apr 2008 Location: Utopia Posts: 60	DentWerks has Stephan doing service work as well, they are a one stop kind of shop. He was the lead tech at LBH if im not mistaken. __________________ You know what they say, 10 out of 9 people dont understand Fractions.

10-24-2008, 10:47 AM	#18 (permalink)
LARRY It's a Lotus Join Date: Oct 2005 Location: Beverly Hills, Ca. Posts: 12,171	I would use Qais. I would call DentWerks and check that that is a full service operation to fix all problems on Lotus cars. It wasn't a little while ago. I hope Stephen posts here and let's us know about his service. Qais is at 310-355-0922. One day service available. __________________ 2005 Saffron Yellow Elise, Sports & Touring Packages, Hard Top, Stage II Exhaust, '07 Probax leather seats. Los Angeles Lotus Service by Qais at 310-200-0022. "We know they're magical and worth every minute we spend on them. The whole Lotus owners' world is like a secret handshake among people who understand that." (R&T) Last edited by LARRY : 10-24-2008 at 11:42 AM.

10-24-2008, 11:52 AM	#19 (permalink)
Patricko Elise Royalty Join Date: Dec 2003 Location: Huntington Beach, CA Posts: 5,861	So Larry what do you think of Qais? Is he any good? __________________ Providing an opportunity for others to live vicariously through me since 2004 ®

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10-24-2008, 11:54 AM	#20 (permalink)
LARRY It's a Lotus Join Date: Oct 2005 Location: Beverly Hills, Ca. Posts: 12,171	Oh yeah............................ __________________ 2005 Saffron Yellow Elise, Sports & Touring Packages, Hard Top, Stage II Exhaust, '07 Probax leather seats. Los Angeles Lotus Service by Qais at 310-200-0022. "We know they're magical and worth every minute we spend on them. The whole Lotus owners' world is like a secret handshake among people who understand that." (R&T)