Dealer Service in Texas - LotusTalk

Clovis · 10-07-2009, 09:20 PM

So, I have freaking had it!

Where are you guys taking your cars for service and warranty work? Is the Austin dealer still open? How about San Antonio or Houston?

One of these days I'll share some stories about our infamous DFW dealer. I'm sure none of it will be shocking to those who have been there...but probably more than enough to make you

cobrabyte · 10-07-2009, 10:29 PM

In the past, Star Motor Cars in Houston left a LOT to be desired when it came to service.

Recently, they picked up a new service manager who is apparently on top of his game.

Nikko had a supercharger installed a couple weeks back and said the difference in the level of service is night and day.

So, if you're willing to make the drive they may be your shop.

LordZ · 10-08-2009, 05:00 AM

Gonzaba. Was worth the drive from Houston for me.

Alphonse · 10-08-2009, 06:13 AM

If you don't want to work with the dealerships try Garth, (ex Star chief Lotus mechanic), at Jagsport International in houston.
Garth is an excellent Lotus mechanic and knows his stuff.
713-785-1525

tell him Al B. sent you

407Driver · 10-08-2009, 07:14 AM

Gonzaba San Antonio has had a checkered past but sense Joe Stubblefield has taken over things have improved BIG TIME. For non warranty issues or performance stuff I have been very impressed with SOULSPEED in Austin.

gpheck · 10-08-2009, 07:31 AM

He's not a dealer so if you're looking for warranty work look good luck, but if not get in touch with Jay Choi (he lives in Houston now but goes to Austin from time to time).. he can do almost anything on for the elise/exige and is VERY reasonable pricewise and will take the time to followup and support his work! He has installed countless supercharger kits, clutches/flywheels etc.. Myself and many others on LT will highly recommend him.

pm choi0706 here on the boards

LordZ · 10-08-2009, 07:32 AM

Quote:

Originally Posted by 407Driver

Gonzaba San Antonio has had a checkered past but sense Joe Stubblefield has taken over things have improved BIG TIME. For non warranty issues or performance stuff I have been very impressed with SOULSPEED in Austin.

2nd Joe is just plain awesome. No complaints with them whatsoever. Never went pre-joe though so can't comment on earlier service.

chotto · 10-08-2009, 07:35 AM

If its not warranty work, go Soulspeed.

CosmosMpower · 10-08-2009, 07:49 AM

What about warranty work? I think several people in Dallas are going to start taking weekend road trips to get warranty stuff taken care of.

Charlie Lunsford · 10-08-2009, 08:02 AM

+1,000 on the boys over at SoulSpeed. Check the Austin dealer John Eagle European/Lotus of Austin.

DWebb · 10-08-2009, 08:26 AM

Heh, You are a class act Charlie.

Way to represent

jasperw4 · 10-08-2009, 08:40 AM

We can handle any routine maintenance or mods at SoulSpeed. Jay also does really nice work and is a good guy. For warranty work I'd recommend John Eagle, I was out there yesterday and David has the shop looking really good.

Charlie Lunsford · 10-08-2009, 09:18 AM

Quote:

Originally Posted by DWebb

Heh, You are a class act Charlie.

Way to represent

Haha, thanks

Both facilities do top notch work, I wouldn't take my care any place else

Maxster · 10-08-2009, 09:24 AM

Quote:

Originally Posted by gpheck

He's not a dealer so if you're looking for warranty work look good luck, but if not get in touch with Jay Choi (he lives in Houston now but goes to Austin from time to time).. he can do almost anything on for the elise/exige and is VERY reasonable pricewise and will take the time to followup and support his work! He has installed countless supercharger kits, clutches/flywheels etc.. Myself and many others on LT will highly recommend him.

pm choi0706 here on the boards

Jay installed my Katana
Jay re-built my engine

Great job every time.

christsay · 10-08-2009, 10:42 AM

Quote:

Originally Posted by jasperw4

We can handle any routine maintenance or mods at SoulSpeed. Jay also does really nice work and is a good guy. For warranty work I'd recommend John Eagle, I was out there yesterday and David has the shop looking really good.

+1

Jasper and the guys at SoulSpeed for anything non-warranty related. I went to John Eagle in Austin (well their service is really in Cedar Park) for some random warranty work and was very impressed.

Just going by my 'cleanliness of shop' metric both of these places score high.

An added benefit of going to John Eagle is seeing all of the Bentleys and Aston Martins and the beautiful Bentley service tool chest

-chris

ADR3 · 10-08-2009, 12:22 PM

Eagle Racing is west of Austin and has done outstanding work for me on the Noble and a race car. Great set up/testing guy also.

jasper · 10-08-2009, 12:50 PM

Performance Speed Tech at MSR Cresson is familiar with the lotus and does a nice job with routine work and straighforward mods. I had them install the RTD brace on our Exige and do an alignment. I have also have had tires shipped to them for mounting. Good guys who understand performance car set up and have worked on a fair number of lotus.

I hear you about the Dallas dealer. There is a reason I bought our car in Austin, even though we live in dallas.

cokey · 10-08-2009, 01:04 PM

Great info subscribed for future reference..

kabob · 10-10-2009, 01:10 AM

Hah, Overseas in Dallas loses yet another customer. I really don't understand how they're still around as a viable business.

rsnookjr · 10-10-2009, 06:19 AM

I took my car to John Eaglr in August for an oil change. They realized the warranty was up in October and went over the whole car. Fixed several warranty items I never even thought to worry about. Start switch was lit sometimes and sometimes not, plus a couple of other small issues. Best service that I have ever got from a dealer.

If I need anything that Soulspeed deals with I would not hesitate to take it to them.

Both places are trustable and competent.

10-07-2009, 09:20 PM	#1 (permalink)
Clovis Registered User Join Date: Nov 2003 Location: Plano, Texas Posts: 296 Images: 14	Dealer Service in Texas So, I have freaking had it! Where are you guys taking your cars for service and warranty work? Is the Austin dealer still open? How about San Antonio or Houston? One of these days I'll share some stories about our infamous DFW dealer. I'm sure none of it will be shocking to those who have been there...but probably more than enough to make you

10-07-2009, 10:29 PM	#2 (permalink)
cobrabyte Registered User Join Date: Dec 2008 Location: League City, TX Posts: 198	In the past, Star Motor Cars in Houston left a LOT to be desired when it came to service. Recently, they picked up a new service manager who is apparently on top of his game. Nikko had a supercharger installed a couple weeks back and said the difference in the level of service is night and day. So, if you're willing to make the drive they may be your shop. __________________ 2005 Saffron Elise :: Pro-1 Exhaust, Cup Car Airbox w/ TRD filter, Manly Engine Mounts, Shift-I, Bollock, 1/4-turn fasteners, Esta C/F Decklid, de-stuffification, other stuff...

10-08-2009, 07:14 AM	#5 (permalink)
407Driver Live from the Bubble Room Join Date: Oct 2005 Location: Tejas Posts: 145	Gonzaba San Antonio has had a checkered past but sense Joe Stubblefield has taken over things have improved BIG TIME. For non warranty issues or performance stuff I have been very impressed with SOULSPEED in Austin. __________________ "Never leave well enough alone" Raymond Loewy

10-08-2009, 07:35 AM	#8 (permalink)
chotto vv My Awesome Wife vv Join Date: May 2004 Location: San Antonio, TX Posts: 917	If its not warranty work, go Soulspeed. __________________ 2005 SY-BWR Supercharger, Challenger Grill, AreaP single tip exhaust, Ohlin Double Adjustables, RTDbrace, Custom Kirkey 58 Series seats, Schroth 6 pt. harnesses, Multivex mirrors, Odyssey PC625 battery, Micromirror, HID's, V2arms, Sparco removeable steering wheel, 15"/16" Rota's with RA-1's, Pagid RS 4-2 pads, Cup airbox, Saikou Michi catch cans

10-08-2009, 07:49 AM	#9 (permalink)
CosmosMpower Cone Magnet Join Date: Sep 2006 Location: Dallas, TX Posts: 2,029	What about warranty work? I think several people in Dallas are going to start taking weekend road trips to get warranty stuff taken care of. __________________ 06 Canyon Red Elise LSS, Touring, SS, Stg 2, HID, BWR swaybar 09 Mini Cooper S 6MT 2000 Grand Prix White S2000

10-08-2009, 05:00 AM	#3 (permalink)
LordZ 06 S280 Join Date: Apr 2004 Location: Houston, TX Posts: 1,302	Gonzaba. Was worth the drive from Houston for me.

10-08-2009, 06:13 AM	#4 (permalink)
Alphonse Registered User Join Date: Feb 2005 Location: Houston, Tx Posts: 909 Images: 10	If you don't want to work with the dealerships try Garth, (ex Star chief Lotus mechanic), at Jagsport International in houston. Garth is an excellent Lotus mechanic and knows his stuff. 713-785-1525 tell him Al B. sent you

10-08-2009, 07:31 AM	#6 (permalink)
gpheck Registered User Join Date: Sep 2008 Posts: 72	He's not a dealer so if you're looking for warranty work look good luck, but if not get in touch with Jay Choi (he lives in Houston now but goes to Austin from time to time).. he can do almost anything on for the elise/exige and is VERY reasonable pricewise and will take the time to followup and support his work! He has installed countless supercharger kits, clutches/flywheels etc.. Myself and many others on LT will highly recommend him. pm choi0706 here on the boards

10-08-2009, 08:02 AM	#10 (permalink)
Charlie Lunsford Registered User Join Date: Apr 2007 Location: Austin, Tx Posts: 349	+1,000 on the boys over at SoulSpeed. Check the Austin dealer John Eagle European/Lotus of Austin. __________________ Charlie Emotion Motorsports (512)818-0083 clunsford578@gmail.com formally of Lotus of Austin (yes all 3 of them!)

10-08-2009, 08:26 AM	#11 (permalink)
DWebb Registered User Join Date: Aug 2008 Location: Pleasanton Texas Posts: 180 Images: 20	Heh, You are a class act Charlie. Way to represent __________________ Yes, that's very nice, Thank You.

10-08-2009, 08:40 AM	#12 (permalink)
jasperw4 Registered User Join Date: Apr 2007 Posts: 261	We can handle any routine maintenance or mods at SoulSpeed. Jay also does really nice work and is a good guy. For warranty work I'd recommend John Eagle, I was out there yesterday and David has the shop looking really good. Last edited by jasperw4 : 10-08-2009 at 09:29 AM.

10-08-2009, 12:22 PM	#16 (permalink)
ADR3 Registered User Join Date: Oct 2008 Posts: 81	Eagle Racing is west of Austin and has done outstanding work for me on the Noble and a race car. Great set up/testing guy also.

10-08-2009, 12:50 PM	#17 (permalink)
jasper thread killer Join Date: Mar 2007 Location: Dallas, Texas Posts: 357	Performance Speed Tech at MSR Cresson is familiar with the lotus and does a nice job with routine work and straighforward mods. I had them install the RTD brace on our Exige and do an alignment. I have also have had tires shipped to them for mounting. Good guys who understand performance car set up and have worked on a fair number of lotus. I hear you about the Dallas dealer. There is a reason I bought our car in Austin, even though we live in dallas. __________________ 2006 Exige (wife's car) 2005 Caterham Superlight (4 wheel motorcycle) 2004 Subaru STI (Urban Assault Vehicle) 1966 Lincoln Continental - in progress (dropped and chopped)

10-08-2009, 01:04 PM	#18 (permalink)
cokey i'm fast Join Date: Apr 2008 Location: brooklyn ny Posts: 318	Great info subscribed for future reference.. __________________ BMW steel grey 04' neon srt4 ???hp ???ft lbs pulled the motor myself n rebuilt it.. got my baby back and its running strong. here for the love of the Elise, Exige and gaining the knowledge before I can get my own... my car.. http://www.lotustalk.com/forums/f152...ny-pics-62883/

10-10-2009, 01:10 AM	#19 (permalink)
kabob Steers and Queers Join Date: Feb 2009 Location: Irving, TX Posts: 79	Hah, Overseas in Dallas loses yet another customer. I really don't understand how they're still around as a viable business.

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10-10-2009, 06:19 AM	#20 (permalink)
rsnookjr Registered User Join Date: Feb 2007 Location: Austin TX Posts: 69	I took my car to John Eaglr in August for an oil change. They realized the warranty was up in October and went over the whole car. Fixed several warranty items I never even thought to worry about. Start switch was lit sometimes and sometimes not, plus a couple of other small issues. Best service that I have ever got from a dealer. If I need anything that Soulspeed deals with I would not hesitate to take it to them. Both places are trustable and competent. __________________ 2006 Polar Blue Elise