Evora 400 Issues Thread - LotusTalk - The Lotus Cars Community

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post #1 of 28 (permalink) Old 03-30-2017, 02:51 PM Thread Starter
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Evora 400 Issues Thread

Hey guys! Overall my new Evora 400 MT has been super awesome, but just wanted to post a few issues I've been dealing with since getting the car just to see if others have been seeing similar things and/or to post issues they've been having. One thing to note that's slightly annoying is that it's Lotus current warrany policy that all claims need approval before any parts are ordered or work is performed so for each of these issues its taken nearly a week just to get a schedule/plan for fixing.

Issues when driving off the lot:

- Telltale Gear Icon Illuminated
Supposedly indicates a non-critical electrical fault or something, anyway, they fixed this fairly quickly at the first service.

- Trunk Release
The manual says that the trunk should open when you hit the trunk open button on the door (once) or the button on the keyfob (3 times), etc. It consistently takes doing either of these options 3-4 times in a row before the trunk actually opens.

- Flickering Door Lock Button
If you enable auto-lock (hold down door lock button for 3 seconds until you hear a beep) and have the windshield wipers going, the red door lock button will flicker.

Issues that came up within 2 months of owning:

- Extremely loud windshield wiper motor
After having it in the shop to fix previously listed issues, now the wipers make a loud screeching/grinding noise when running (so loud it's almost hard to talk if there's a passenger).

- Creaking Suspension?
With any slightly bumpy road or speed bump/hump (which is basically all roads in Seattle) now there's an audible creak.

Anyway, the local service department has been great about working on the issues, but still seems like quite a few for a brand new car that's been out for a while...
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post #2 of 28 (permalink) Old 03-30-2017, 06:41 PM
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I haven't had issues with the door trunk release, but the manual says to hit the Trunk open twice on keyfob within 3 seconds or something.
I did notice that a few times I had to hit the keyfob button several times more, maybe because pressing too fast, dunno
Also noticed that if i Lock the car first, then use the keyfob trunk release, lifting the trunk open will set off the alarm.

I haven't even tested the wipers yet, but will soon.
I haven't noticed anything out of the ordinary about suspension so far, but then again i'm used to driving lowered with extremely loud suspensions
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post #3 of 28 (permalink) Old 03-30-2017, 10:16 PM
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Great idea. I'm brining my 400 to boardwalk Lotus next week. It has 7600 miles. As you know it was one of the demo 400s so the problems I have may be due to its hard life.

Air bag light stays on

Seat bolsters untucking on both front seats

Rattle in the front dash when hitting bumps

Squeaking noise in rear interior

Wipers don't sweep when washer depressed unless headlights are on

Suspension squeaks occasionally.

My trunk did have the same release problem but had seemed to fix itself. However with the car locked, if I release the trunk the alarms too.

Also initially the steering creaked at low speed that seems to also have fixed itself

However I will use this visit to document all the issues.
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post #4 of 28 (permalink) Old 03-31-2017, 05:40 AM
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I have the same trunk issue. Even have to push the trunk release button inside the car several times before it release's. I will have the dealer address it when it goes in for 1200 mile first service.

I have tracked mine already and love it. The car is so well balanced and turns on demand. Now gotta locate some 18" wheels and add some slick's for some real fun.

Sorry to hear you are having a few issues but nothing seems severe. Good luck.
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post #5 of 28 (permalink) Old 03-31-2017, 10:02 AM
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This is my 1st Lotus, so I am not sure how reliable Lotus vehicles are in general.

In my very low 100 miles of driving my new 400,I have a power window issue.

The drivers window does not close last 1/4" or so.
It just stays in the 1 spot which is not a good.

Not sure what the term is but when I open up passenger door,the window goes down about an Inch and then goes all the way up when I close it.
On the driver door,it doesn't move when I open the door or close it.
Stays the 1/4" or so down from where it should be and where the passenger window is.


The auto-reset does not do anything and it sounds like I need a new actuator from posts I read which I will get when I go for my 1st maintenance.

With this thread there seems to be a lot of issues already popping up on the 400's.
Has anyone bought or looked into extended warranties?

Last edited by lotustalkmember; 03-31-2017 at 07:44 PM.
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post #6 of 28 (permalink) Old 04-01-2017, 06:56 AM
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Quote:
Originally Posted by thumpty View Post
- Extremely loud windshield wiper motor
After having it in the shop to fix previously listed issues, now the wipers make a loud screeching/grinding noise when running (so loud it's almost hard to talk if there's a passenger).
My S had this - it needed a new wiper motor

A demo I drove way back had the same issue.

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post #7 of 28 (permalink) Old 04-01-2017, 02:06 PM
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This is my 1st Lotus, so I am not sure how reliable Lotus vehicles are in general.
The engine and drivetrain should be bulletproof, as they're mostly Toyota-based. Electronics are mostly solid, with a few niggles here and there. None of the issues are deal-breakers as far as I'm concerned, but it really comes down to personal tolerance for what one consider issues. Some people expect a car to be perfect 100% of the time, and that's just not possible with any machine. Especially not machines that are hand-built and assembled.

Quote:
Not sure what the term is but when I open up passenger door,the window goes down about an Inch and then goes all the way up when I close it.
On the driver door,it doesn't move when I open the door or close it.
Stays the 1/4" or so down from where it should be and where the passenger window is.
The auto-drop is normal in frameless door windows. Try resetting both windows from the driver's controls: with both doors closed, key in and turned to the 2nd position (engine doesn't need to be running), press driver window switch down and hold for ~5 seconds. Release and lift switch and hold up for ~5 seconds. Repeat for passenger window. Remove key and open door and see if the window drops. Close door and it should go back up.

If it still doesn't go all the way up, the upper window guide stop might need adjusting.
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post #8 of 28 (permalink) Old 04-01-2017, 02:25 PM
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Glad to hear that Lotus have not changed their character or entertainment value. Deff keeps them on my short list for future.

Seriously though, we never had any issue with our 2011 S other than the slowly recurring soft clutch pedal.

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post #9 of 28 (permalink) Old 04-17-2017, 07:32 AM
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Lotus
Lot's of Trouble Usually Serious
But you'll be hard pressed to find cars that are more fun.

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post #10 of 28 (permalink) Old 04-17-2017, 08:28 AM
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Lotus
Lot's of Trouble Usually Serious
But you'll be hard pressed to find cars that are more fun.
That line is funny, but joking aside it doesn't really apply to the modern Lotuses (Elise, Exige, Evora) which have proven to be pretty reliable.

Looks like you have a new 400. How's it been so far?

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post #11 of 28 (permalink) Old 04-18-2017, 01:30 PM
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I've put very few miles on it. It's a pre-release euro model. I got a good deal on it. So far so good. I've owned a few loti. They tend to not be trouble free cars. They do tend to be fun though.
I've also has a 2006 Exige that a built to the gills and a 99 Esprit. Both fun.

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post #12 of 28 (permalink) Old 04-18-2017, 04:34 PM
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The biggest problem I have with my Evora 400 is that it only has 286 HP. And its a 2011. And its not supercharged. Man I can only imagine how much more fun this car would be with 400 hp...
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post #13 of 28 (permalink) Old 04-19-2017, 07:29 AM
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Electronics are the weakest link in British vehicles still... not sure why the Brits cant make a wiring harness worth a damn but they cant. 90% of all strange Evora problems are wiring harness related. Mine has been replaced TWICE! The shifting issues the guys are having with the autos, the car stalling at stops, the idle issues, odd throttle response issues. All related to the ECU getting weak signals from the sensors.
Mclarens have electrical gremlins too...almost bought one until a friend talked me out of it. He lives near a dealer so he just deals with the quirks but I do not. I dont live near my Lotus dealer either which has become problematic. Like to get issues fixed while car is under warranty but the dealer is so far away its a nightmare to get it there so unless its something major I just ignore it.

I guess that would be my biggest complaint with owning a Lotus. I understand quirks and issues, all cars have them. But the dealer network is way to small and condensed. Theres 3 dealers within 30min of each other in San Francisco and then no other for 500 miles. Not one in Sacramento, nor Roseville which are large cities with high per capita incomes. They need to spread them out.

Car companies and the people that run them are so confined in thier thinking. I used to work for PCNA and they were the same.
Not sure why but the leaders at the top wont think let alone step outside of the box.

If I ran a small company like Lotus and my goal was to sell more cars, and I'm aware that we have a problem with traditional dealer networking...then its time to step outside of the traditional dealer network model.

You already buy Toyota engines and transmissions so you must have some sort of relationship with Toyota. Make a deal with Toyota to utilize their dealer network for service and repair. You just made owning a Lotus not such a scary proposition for people that dont live near selling dealers.
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post #14 of 28 (permalink) Old 04-19-2017, 09:07 AM
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heres 3 dealers within 30min of each other in San Francisco and then no other for 500 miles. Not one in Sacramento, nor Roseville which are large cities with high per capita incomes. They need to spread them out.
I agree. Niello used to deal in Lotus a while back, but they've since dropped them. If/when you're out of warranty and are looking for a good independent shop, check out Stewarts. They deal with all British makes, in addition to the Italians. Great service and reasonable rates.

Quote:
You already buy Toyota engines and transmissions so you must have some sort of relationship with Toyota. Make a deal with Toyota to utilize their dealer network for service and repair. You just made owning a Lotus not such a scary proposition for people that dont live near selling dealers.
That's a great idea, but I could see why Toyota wouldn't be in favor of it. Working on the engine and/or drivetrain would be cake for them, but once the gremlins pop up, they'd be like "who made this horrible bundle of wires?"

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post #15 of 28 (permalink) Old 04-19-2017, 09:13 AM
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Electronics are the weakest link in British vehicles still... not sure why the Brits cant make a wiring harness worth a damn but they cant. 90% of all strange Evora problems are wiring harness related. Mine has been replaced TWICE! The shifting issues the guys are having with the autos, the car stalling at stops, the idle issues, odd throttle response issues. All related to the ECU getting weak signals from the sensors.
Mclarens have electrical gremlins too...almost bought one until a friend talked me out of it. He lives near a dealer so he just deals with the quirks but I do not. I dont live near my Lotus dealer either which has become problematic. Like to get issues fixed while car is under warranty but the dealer is so far away its a nightmare to get it there so unless its something major I just ignore it.

I guess that would be my biggest complaint with owning a Lotus. I understand quirks and issues, all cars have them. But the dealer network is way to small and condensed. Theres 3 dealers within 30min of each other in San Francisco and then no other for 500 miles. Not one in Sacramento, nor Roseville which are large cities with high per capita incomes. They need to spread them out.

Car companies and the people that run them are so confined in thier thinking. I used to work for PCNA and they were the same.
Not sure why but the leaders at the top wont think let alone step outside of the box.

If I ran a small company like Lotus and my goal was to sell more cars, and I'm aware that we have a problem with traditional dealer networking...then its time to step outside of the traditional dealer network model.

You already buy Toyota engines and transmissions so you must have some sort of relationship with Toyota. Make a deal with Toyota to utilize their dealer network for service and repair. You just made owning a Lotus not such a scary proposition for people that dont live near selling dealers.
Possibly silly question - but isn't the wiring also Toyota? If not, is it even English/British? I'm pretty sure my Elise has Toyota electrics (at least that's the impression you get from sticking your head in the engine bay!).

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post #16 of 28 (permalink) Old 04-19-2017, 12:45 PM
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No, the wiring harness isnt Toyota. It is whomever Lotus hired to make it, which I assume is a British company. Could be wrong. But its def. not Toyota.
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post #17 of 28 (permalink) Old 04-19-2017, 12:50 PM
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Thanks for the Indy tip... my Warranty is up end of May I think.
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post #18 of 28 (permalink) Old 04-19-2017, 01:51 PM
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I guess that would be my biggest complaint with owning a Lotus. I understand quirks and issues, all cars have them. But the dealer network is way to small and condensed. Theres 3 dealers within 30min of each other in San Francisco and then no other for 500 miles. Not one in Sacramento, nor Roseville which are large cities with high per capita incomes. They need to spread them out.

Car companies and the people that run them are so confined in thier thinking. I used to work for PCNA and they were the same.
Not sure why but the leaders at the top wont think let alone step outside of the box.

If I ran a small company like Lotus and my goal was to sell more cars, and I'm aware that we have a problem with traditional dealer networking...then its time to step outside of the traditional dealer network model.

You already buy Toyota engines and transmissions so you must have some sort of relationship with Toyota. Make a deal with Toyota to utilize their dealer network for service and repair. You just made owning a Lotus not such a scary proposition for people that dont live near selling dealers.
Lotus has expanded their dealer network in ROW since Gales took over. My understanding was that they were going to work on the US dealer network next, but I haven't read any definite plans.

Do you really want the average Toyota tech working on your car if the last time he saw an Evora was a year ago and his usual focus is an 11.5 minute oil change? I think the solution is a relationship with Lexus, Aston-Martin, or other upscale dealers.

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Last edited by KCZ; 04-19-2017 at 02:18 PM.
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post #19 of 28 (permalink) Old 04-19-2017, 04:42 PM
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Lotus has expanded their dealer network in ROW since Gales took over. My understanding was that they were going to work on the US dealer network next, but I haven't read any definite plans.

Do you really want the average Toyota tech working on your car if the last time he saw an Evora was a year ago and his usual focus is an 11.5 minute oil change? I think the solution is a relationship with Lexus, Aston-Martin, or other upscale dealers.
Lotus of West Covina is the largest seller of Lotus's in the USA.
Their Lotus Service is done by a Lotus technician in their Nissan agency's service area.
A Lexus partnership, for Sales and Service, would be a nice arrangement.
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post #20 of 28 (permalink) Old 04-19-2017, 10:20 PM
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I had the trunk issue which my dealer fixed, along with some VERY minor bubbling of the powder coat on one wheel. Lotus replaced the entire wheel. I wouldn't have even noticed it if the dealership hadn't pointed it out to me. This car has been otherwise flawless and I look forward to driving it every day I can!
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