Join Date: Sep 2009
Location: Mountain View, CA
I'm the one that started the whole NHTSA recall thing here on lotustalk. Unfortunately me73 and agirls are right, NHTSA only gets involved if it is a safety issue not a design issue. The process is very easy--just go to safercar.gov and file a safety complaint. If NHTSA receives enough complaints they will open an investigation. I don't think it applies in your case unless you can think of a reason why the failure presents a safety hazard...