Criswell Service was fantastic today - LotusTalk

davecarama · 08-15-2008, 11:51 AM

Night and day I tell ya!

Had 2 things to look at. Soft top was self distructing (there is a service bullitan) and a rattle from the rear.

We thought the rattle could either be exhaust rattle or AC compressor. They replaced the exhaust, sound is gone! There was a similar sound, much more quiet and less frequent that was similar to the sound I noticed previously, but the tech told me it was transmission related and actually a notmal sound. Yes, I spoke with the tech, and went for a parking lot ride with him to see if the sound was still there! So it seems the baffles in the exhause have been nown to come lose and rattle. The tech said he could hear mine were doing just that.

It took about 5 hours from drop off to pick up and... they didn't leave my car under the birdpoop powerlines!!! Instead, they WASHED IT!!!

Best service I have EVER received from a dealer in my life! My Mazda and Honda experiences couldn't touch my treatment from this visit!

Tranny lube and coolent are my next projects. I may bring it to them to fix for me.

Dave

JUNGLISTluder · 08-15-2008, 12:01 PM

Wish I could say the same. My car has been there all week, and they haven't fixed one single problem out of 7.

davecarama · 08-15-2008, 01:20 PM

That sucks! Whats wrong with your car? What needs fixing?

08-15-2008, 11:51 AM	#1 (permalink)
davecarama Driving it every day! Join Date: Jun 2006 Posts: 850	Criswell Service was fantastic today Night and day I tell ya! Had 2 things to look at. Soft top was self distructing (there is a service bullitan) and a rattle from the rear. We thought the rattle could either be exhaust rattle or AC compressor. They replaced the exhaust, sound is gone! There was a similar sound, much more quiet and less frequent that was similar to the sound I noticed previously, but the tech told me it was transmission related and actually a notmal sound. Yes, I spoke with the tech, and went for a parking lot ride with him to see if the sound was still there! So it seems the baffles in the exhause have been nown to come lose and rattle. The tech said he could hear mine were doing just that. It took about 5 hours from drop off to pick up and... they didn't leave my car under the birdpoop powerlines!!! Instead, they WASHED IT!!! Best service I have EVER received from a dealer in my life! My Mazda and Honda experiences couldn't touch my treatment from this visit! Tranny lube and coolent are my next projects. I may bring it to them to fix for me. Dave __________________ Vision without execution is a hallucination.

08-15-2008, 12:01 PM	#2 (permalink)
JUNGLISTluder High Roller Join Date: Aug 2007 Location: Alexandria, VA Posts: 808 Images: 6	Wish I could say the same. My car has been there all week, and they haven't fixed one single problem out of 7. __________________ 96 Ferrari F355 Berlinetta 06 Lotus Elise Supercharged - SOLD 88 BMW 528is

08-15-2008, 01:20 PM	#3 (permalink)
davecarama Driving it every day! Join Date: Jun 2006 Posts: 850	That sucks! Whats wrong with your car? What needs fixing? __________________ Vision without execution is a hallucination.

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