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Old 04-07-2009, 04:55 AM   #1 (permalink)
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Park Place Ltd. Bellevue, WA

Does anyone have any feedback on this dealer?
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Old 04-07-2009, 05:35 AM   #2 (permalink)
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...i negotiated with them over the course of a week this past winter to purchase an XKR on trade-in from across the country; unfortunately, the day they were to quote me a final price, during my salesperson's lunch break, another salesperson unaware of our negotiation sold the car to a walk-in customer...

...that said, they were very courteous, professional, and apologetic about the incident, and i have no reason to hesitate dealing with them again if the right car comes along...i'm sure somebody else who has dealt with them directly can offer you more extensive first-hand experience, but all the feedback i received from local customers while looking into park place myself was positive...
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Old 04-07-2009, 07:09 AM   #3 (permalink)
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Thanks for your input as I am on the east coast and flying out makes the deal less inviting.
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Old 04-07-2009, 07:29 AM   #4 (permalink)
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Call me re my experience.
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Old 04-07-2009, 08:34 AM   #5 (permalink)
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Why would you fly out here from the East Coast?

My short opinion of Park Place:

The owners are car guys and between them even own and race a few Lotus cars, I've had good conversations with them at local get togethers.

Excellent service center, they've been very good to me and very professional. Their Lotus tech (Bog) is a great guy and knows his stuff. The service manager (Brian) is well informed and knows what's going on at Lotus.

The sales guys are nice guys, but they're doing what they can to sell a car at the best possible price for the dealer. In the end I wasn't able to reach an agreement with them and bought my car elsewhere in the country and had it shipped. I saved over $10k buying elsewhere. They were nice to me, but their prices are adjusted for the local region which is rather affluent.

I'm surprised at the move to fly across country to buy from them, is there something special they have?
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Old 04-07-2009, 09:32 AM   #6 (permalink)
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Park place is good. John in parts is great.
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Old 04-07-2009, 10:51 AM   #7 (permalink)
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Quote:
Originally Posted by mjf View Post
I'm surprised at the move to fly across country to buy from them, is there something special they have?
...in my case, they had in stock the only green XKR coupe available in the 'states at the time - like i said, good experience, just an unfortunate mix-up...
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Old 04-07-2009, 12:26 PM   #8 (permalink)
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My personal experience with Park Place has been with John Beard in the parts dept and he is great to deal with.
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Old 04-07-2009, 12:35 PM   #9 (permalink)
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Bog the service tech is awesome! He always says Hi to me when I'm there and loves to show you what he's working on. Brian is awesome too. I remember my 7500 mile service where I had a question on why replacing the air filter costs more than inspecting it and putting it back in. He agreed it was absurd and adjusted the price.
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Old 04-07-2009, 02:03 PM   #10 (permalink)
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Thanks for your input.
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Old 04-07-2009, 02:08 PM   #11 (permalink)
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East coast has limited cars and the competition on the west coast has driven the prices down. Can you tell me if they store their cars inside or outside?
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Old 04-07-2009, 02:45 PM   #12 (permalink)
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If you're serious about purchasing a vehicle from them, just go straight to the top and ask for Ryan Vanderwel-GM for Park Place and tell him Abe sent you.
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Old 04-07-2009, 04:21 PM   #13 (permalink)
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Quote:
Originally Posted by Twerthi View Post
Bog the service tech is awesome! He always says Hi to me when I'm there and loves to show you what he's working on. Brian is awesome too. I remember my 7500 mile service where I had a question on why replacing the air filter costs more than inspecting it and putting it back in. He agreed it was absurd and adjusted the price.
+1... Brian, Bog, and John are great!
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Old 04-07-2009, 05:13 PM   #14 (permalink)
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I'm the third owner of an Elise originally purchased at Park Place. They owe me nothing. When I called to get help finding my car's PIN # they treated me like a new customer. They could have not been more professional or helpful.

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Old 04-07-2009, 06:23 PM   #15 (permalink)
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Quote:
Originally Posted by fjrexige View Post
East coast has limited cars and the competition on the west coast has driven the prices down. Can you tell me if they store their cars inside or outside?
The high end stuff like Lamborghini's, Carrera GT's, Ferrari's etc, is all inside. The elises/exiges are outside... but last time I was there, all of their brand new lotus's were inside.
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Old 04-07-2009, 06:30 PM   #16 (permalink)
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Quote:
Originally Posted by fjrexige View Post
East coast has limited cars and the competition on the west coast has driven the prices down. Can you tell me if they store their cars inside or outside?
The Lotus get stored outside except for the 211 and the lotus not for sale.
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Old 04-07-2009, 06:34 PM   #17 (permalink)
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Quote:
Originally Posted by Abe View Post
If you're serious about purchasing a vehicle from them, just go straight to the top and ask for Ryan Vanderwel-GM for Park Place and tell him Abe sent you.
This typically won't work, he'll pass you off to one of the specialists, who unfortunately don't have deal-making authority, and after you agree to buy a car you'll need to wait for Ryan's approval. This is not a slight against Park Place, I'm sure most dealerships work that way. My only complaints about Park Place apply to most car salesman everywhere; it's a business and they're in it to make a sale.
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Old 04-14-2009, 02:13 AM   #18 (permalink)
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They are good bunch of people at park place but don't expect to get far when it comes to getting price down. What I found to be great is that they go above and beyond to make sure your getting what you really want. They are not pushy when it comes to sales and will leave you alone while you shop and not hassle you.
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