Texas dealerships - LotusTalk

felizguy · 10-21-2008, 03:19 PM

For all you texas owners, can I have some feedback on you service experience . I bought my car from Lotus of Austin and they went belly up.

I am 3 hours from San Antonio, 4 form Ft. Worth and almost 5 from Dallas.

Who do you recommend? I appreciate your feedback.

Abe · 10-21-2008, 04:13 PM

Quote:

Originally Posted by felizguy

For all you texas owners, can I have some feedback on you service experience . I bought my car from Lotus of Austin and they went belly up.

I am 3 hours from San Antonio, 4 form Ft. Worth and almost 5 from Dallas.

Who do you recommend? I appreciate your feedback.

FWIW, the tech from Lotus of Austin is now in Houston (Star Motor Cars) but don't know the distance from where you are.

The guys in Dallas (Overseas Motors) are very good and I hear that San Antonio is good as well.

mcoupe · 10-21-2008, 04:45 PM

The tech from the original Lotus of Austin (on Lamar) is still here. Not sure if he would be interested in doing side work but you can email him (can give you his info). If not you have the folks at SouldSpeed as well. Good guys.

Chris Mackey · 10-21-2008, 04:54 PM

Yeah, try Soulspeed first. Jasper is a good guy (and member of this board).

cajunairman · 10-21-2008, 06:17 PM

If it's still under warranty, take it to San Antonio. I had mine worked on there and they fixed an oil leak finally that Lotus of Austin did not. Ask for Joe Stubblefield. Just an awsome place to work with. Hope this helps.

Scott Bowman · 10-21-2008, 06:32 PM

I've had several warranty issues taken care of at Lotus of San Antonio and can highly recommend them. The service number is (210) 828-0077.

felizguy · 10-21-2008, 06:58 PM

thanks for your feedback. San Antonio is the closest place for me, But I will look into all your leads. Thanks again, this forum rocks

LordZ · 10-21-2008, 07:14 PM

I'm in Houston but drove to SA for my 15k service. Was cheaper and they were more considerate of my time.

The drive there and back plus the time to do the 15k service was faster than Star could change out my washer tank under warranty on an appointment day and time of their own choosing.

Now if you are looking to buy new... Tim is the man to talk to at Star!

felizguy · 10-21-2008, 07:26 PM

thanks, my car has 7500 miles. Looks like I will be taking it to san Antonio for the scheduled service.

LordZ · 10-21-2008, 07:36 PM

Just for giggles, in the morning call the three dealerships and ask their price for the 7,500 maint. If you haven't had the yearly brake fluid flush make sure to either tell them you need it, or that you did it yourself. It affects the price.

Always make sure you flush those brakes once a year, warranty claims on brake systems will be voided by Lotus Corp. $700 mistake for me not having it in writing that it was done. Long story...

felizguy · 10-21-2008, 07:46 PM

thanks. I did not know that. Yes I need the brake fluid flush done.

Toad · 10-21-2008, 08:00 PM

+1 on San Antonio...they appear to be the most stable at the mo... don't know too much about overseas.

Didn't know if soulspeed could do warranty work or no

...m... · 10-21-2008, 08:08 PM

...plus plus for lotus of san antonio - by far the best service i've experienced anywhere in six cities and twenty years...

bolt · 10-26-2008, 02:33 AM

And for lunch you should stop by TacoTaco. (i believe thats what its called)

...m... · 10-26-2008, 05:02 AM

...taco garage, actually...

Ian · 10-26-2008, 07:53 AM

+1 on Lotus of SA and Taco Garage.

RichS · 10-26-2008, 09:37 AM

Joe runs a good ship in San Antonio. I take my car there for all warranty work.

For non-warranty work in Austin, contact Jasper at SoulSpeed in Austin (512-832-1800). Jasper worked as the service manager at Lotus of Austin before the dealership was sold. Both Colin and Jenson (the tech team) have worked on many Lotus cars.

10-21-2008, 03:19 PM	#1 (permalink)
felizguy Registered User Join Date: Mar 2006 Location: texas Posts: 89	Texas dealerships For all you texas owners, can I have some feedback on you service experience . I bought my car from Lotus of Austin and they went belly up. I am 3 hours from San Antonio, 4 form Ft. Worth and almost 5 from Dallas. Who do you recommend? I appreciate your feedback.

10-21-2008, 04:54 PM	#4 (permalink)
Chris Mackey Registered User Join Date: Jun 2007 Location: Austin, Texas Posts: 2,587	Yeah, try Soulspeed first. Jasper is a good guy (and member of this board). __________________ 2006 Elise, Ardent Red, Black Pack, LSS wheels, shocks and springs. ChuforiaGraffix.com SDD Lives On! SweetDaddyDelicious(at)hotmail(dot)com

10-21-2008, 06:17 PM	#5 (permalink)
cajunairman Precise Steerology Join Date: Feb 2008 Location: Austin, TX Posts: 33	Service If it's still under warranty, take it to San Antonio. I had mine worked on there and they fixed an oil leak finally that Lotus of Austin did not. Ask for Joe Stubblefield. Just an awsome place to work with. Hope this helps.

10-21-2008, 06:32 PM	#6 (permalink)
Scott Bowman Registered User Join Date: Jan 2006 Location: Leander, TX Posts: 425 Images: 21	I've had several warranty issues taken care of at Lotus of San Antonio and can highly recommend them. The service number is (210) 828-0077. __________________ 2006 Elise British Racing Green; LSS, LSD-TC, 2bular exhaust, Blackwatch Racing front bar, BWR Supercharger, Tillett Seats

10-21-2008, 08:00 PM	#12 (permalink)
Toad A lot of stickers! Join Date: Sep 2006 Location: 30 miles due east, take a right Posts: 1,703 Images: 9	+1 on San Antonio...they appear to be the most stable at the mo... don't know too much about overseas. Didn't know if soulspeed could do warranty work or no __________________ Jeff Formerly known as brgm100 1991 Lotus M100 Elan 2005 Lotus Elise 2008 Saturn Astra XR 3 door 5 Speed

10-21-2008, 04:45 PM	#3 (permalink)
mcoupe Registered User Join Date: Nov 2006 Posts: 455	The tech from the original Lotus of Austin (on Lamar) is still here. Not sure if he would be interested in doing side work but you can email him (can give you his info). If not you have the folks at SouldSpeed as well. Good guys.

10-21-2008, 06:58 PM	#7 (permalink)
felizguy Registered User Join Date: Mar 2006 Location: texas Posts: 89	thanks for your feedback. San Antonio is the closest place for me, But I will look into all your leads. Thanks again, this forum rocks

10-21-2008, 07:14 PM	#8 (permalink)
LordZ 06 S280 Join Date: Apr 2004 Location: Houston, TX Posts: 1,316	I'm in Houston but drove to SA for my 15k service. Was cheaper and they were more considerate of my time. The drive there and back plus the time to do the 15k service was faster than Star could change out my washer tank under warranty on an appointment day and time of their own choosing. Now if you are looking to buy new... Tim is the man to talk to at Star!

10-21-2008, 07:26 PM	#9 (permalink)
felizguy Registered User Join Date: Mar 2006 Location: texas Posts: 89	thanks, my car has 7500 miles. Looks like I will be taking it to san Antonio for the scheduled service.

10-21-2008, 07:36 PM	#10 (permalink)
LordZ 06 S280 Join Date: Apr 2004 Location: Houston, TX Posts: 1,316	Just for giggles, in the morning call the three dealerships and ask their price for the 7,500 maint. If you haven't had the yearly brake fluid flush make sure to either tell them you need it, or that you did it yourself. It affects the price. Always make sure you flush those brakes once a year, warranty claims on brake systems will be voided by Lotus Corp. $700 mistake for me not having it in writing that it was done. Long story...

10-21-2008, 07:46 PM	#11 (permalink)
felizguy Registered User Join Date: Mar 2006 Location: texas Posts: 89	thanks. I did not know that. Yes I need the brake fluid flush done.

10-21-2008, 08:08 PM	#13 (permalink)
...m... Denuo Volatilis Join Date: Jun 2008 Posts: 2,716	...plus plus for lotus of san antonio - by far the best service i've experienced anywhere in six cities and twenty years... __________________ 2005 Federal Elise \| Touring \| Storm Titanium ...73,000 miles and aging beautifully... 2000 New Beetle \| Turbo \| Reflex Silver ...107,000 miles of steadfast service...

10-26-2008, 02:33 AM	#14 (permalink)
bolt Registered User Join Date: Aug 2008 Posts: 82	And for lunch you should stop by TacoTaco. (i believe thats what its called)

10-26-2008, 05:02 AM	#15 (permalink)
...m... Denuo Volatilis Join Date: Jun 2008 Posts: 2,716	...taco garage, actually... __________________ 2005 Federal Elise \| Touring \| Storm Titanium ...73,000 miles and aging beautifully... 2000 New Beetle \| Turbo \| Reflex Silver ...107,000 miles of steadfast service...

10-26-2008, 07:53 AM	#16 (permalink)
Ian Certified Fun Stopper Join Date: Sep 2005 Location: San Antonio TX/Daytona Beach FL Posts: 4,050	+1 on Lotus of SA and Taco Garage. __________________ '06 Exige; Polar Blue; Track/Touring/Stage II/LSD-TC '05 Elise; Arctic Silver/Ruby Red (R.I.P)

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10-26-2008, 09:37 AM	#17 (permalink)
RichS No, it's only an N/A Join Date: Jul 2005 Location: Austin, TX Posts: 3,285	Joe runs a good ship in San Antonio. I take my car there for all warranty work. For non-warranty work in Austin, contact Jasper at SoulSpeed in Austin (512-832-1800). Jasper worked as the service manager at Lotus of Austin before the dealership was sold. Both Colin and Jenson (the tech team) have worked on many Lotus cars. __________________ Useful links to vendors removed at Nadeem's request. "Nice avatar by the way, I doubt Colin Chapman would have followed the herd as I have seen many here do. --Nadeem"