I have the same problem - on my first day too! bummer
Could I get the deleted message too. I too tried to apply pressure, jiggle, lock unlock door locks, play with arming disarming alarm, til I finally lifted the back end of cover used hanger to pull with no luck, then stuck my hand inside and ... pulled off (broke) emergency glow in the dark release.
I just bought the car and I already broke something! Not a good start eh!