Join Date: Jan 2017
Location: Williamsburg, Virginia
One oversight on this thread that I failed to mention and that I purchased my Esprit from Matt Serwacki at Lotus West New York. Like many on this forum, we've all bought more than our fair share of cars....my wife firmly believes it numbers in the hundreds...and with an increasingly failing memory, I'm not about to debate her. But working with Matt on the purchase of the Esprit was pure pleasure and a treasured friendship, rooted in a shared passion for cars and motorsports, arose. The cars he sells are exactly as represented; there are no surprises afterwards. And speaking of afterwards, Matt and his technician, Jeff, are but a phone call away should you need them. Companies talk about their customer service and it usually comes in the form of a coffee machine and free wi-fi....Matt welcomes you to his race shop cleverly disguised as a Lotus dealership and it evokes memories in my mind of Lotus dealerships 'back in the day'. If you haven't been and are within earshot, go pay Matt a visit.
I've likened going to a car dealership right up there with dental visits, but Lotus WNY stands apart from the rest because it is owned/run by an enthusiast in a day and age where dealerships are devoid of people who have little actual interest in cars other than the 'What is it going to take to put you in this car today??' line of customer interaction.
My only regret is that Lotus WNY is 530 miles distant from me....
Last edited by BobWeber; 05-03-2019 at 05:46 AM.