Thanks Blackwatch Racing! - LotusTalk - The Lotus Cars Community
 
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post #1 of 7 (permalink) Old 01-21-2009, 07:22 AM Thread Starter
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Thanks Blackwatch Racing!

Bought a Blackwatch Uni Key from a fellow lotus talk member and when I went to have the key made, I realized I had the wrong keyblank. I contacted Blackwatch with my CC info ready to buy a new keyblank from them and they must have felt bad for me because they shipped one out for free and gave me a tracking number about an hour later. Diane was super helpful with trying to figure out which key I needed.

It is not common these days to have such a pleasant customer service experience with places so I just wanted to publicly thank them for going above and beyond what I expected.

Thank you Blackwatch, I look forward to doing more business through you!

eric
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post #2 of 7 (permalink) Old 01-21-2009, 07:57 AM
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Great customer service.
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post #3 of 7 (permalink) Old 01-21-2009, 08:02 AM
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Thanks guys! Its all Diane!


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post #4 of 7 (permalink) Old 01-21-2009, 08:11 AM
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And if you physically go there, Diane will give you a full waterglass of single malt scotch.

lol

good times, good times.

Yeah, Diane rocks.

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post #5 of 7 (permalink) Old 01-21-2009, 01:45 PM
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Quote:
Originally Posted by Randy Chase View Post
And if you physically go there, Diane will give you a full waterglass of single malt scotch.

lol

good times, good times.

Yeah, Diane rocks.
address?

JK

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post #6 of 7 (permalink) Old 01-21-2009, 01:58 PM
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A+ service all the way.

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post #7 of 7 (permalink) Old 01-21-2009, 02:58 PM
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BWR is awesome. They are a real asset to to community.
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