Join Date: May 2008
Location: Orange County, CA
Thanks Blackwatch Racing!
Bought a Blackwatch Uni Key from a fellow lotus talk member and when I went to have the key made, I realized I had the wrong keyblank. I contacted Blackwatch with my CC info ready to buy a new keyblank from them and they must have felt bad for me because they shipped one out for free and gave me a tracking number about an hour later. Diane was super helpful with trying to figure out which key I needed.
It is not common these days to have such a pleasant customer service experience with places so I just wanted to publicly thank them for going above and beyond what I expected.
Thank you Blackwatch, I look forward to doing more business through you!
'06 Chrome Orange Lotus Elise
Stage II exhaust | Hardtop | Black LSS Wheels | Toyo R888's | De-Snorkeled | Green Filter | Sector 111 Folding Tow Hook | Exige Mesh | Front Clam Seam Delete | Sector 111 rear panel delete | Black Pack Diffusor | Chrome Orange Center Console