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-   -   1FASTMX5's Monkey Wrench Racing Turbo Nightmare (https://www.lotustalk.com/forums/f25/1fastmx5s-monkey-wrench-racing-turbo-nightmare-22211/)

Lotus F1 04-19-2006 12:24 PM

1FASTMX5's Monkey Wrench Racing Turbo Nightmare
 
313 Attachment(s)
Well as some of you know I had submitted my car for a turbo application to MWR back in March 2005. It took them, after many excuses and unfulfilled promises, 7+ months to return my car to me. During this time I was constantly assured by them that the job was going well and that it would be top notch and worth everyday of the long wait.

When I got my car back it almost immediately gave me problems. When I arrived back to NY 6 hours later it had to be towed because of its increasingly poor running condition.

Hass Pro Turbo discovered a nightmare once the car was taken apart. We originally tried to fix what MWR delivered however it soon became apparent that wasnt going to be possible as things started to reveal themselves the more into the car we got.

IMHO some of the MWR work is so bad, so unconscionable that one has to wonder how a tuning shop with their reputation could ever deliver a car in this manner.

I take sharing this information very serious. Anyone who knows me understands how very patient and fair I am, and how serious I take the notion of reporting negatively about any companies work. However, IMHO my experience with Monkey Wrench Racing was so horrible and so unfair and so utterly incompetent, that I felt it was time to share what happened to me. I am no longer holding my silence. No company in good faith could ever feel that the quality of this work was fair, safe and or appropriate. I stood by them and supported them to the very day of delivery of my car and this is what they repaid me with in return.

I donít want you to take just my opinion on their work, I want you to see for yourself and make your own determination. Here are some pictures and associated diagnosis made by various professionals and experienced poeple in the industry. Here is what they delivered to me 7 months later...

Wrong Coolant was used in the car.
http://img.photobucket.com/albums/v4...ant-crap02.jpg

Totally contaminated or used some kind of stop leak...reason unknown as this car was delivered virtually brand new. Car needed to be completely flushed or future damage may occur of cooling system.
http://img.photobucket.com/albums/v4...ant-crap05.jpg

Fuel Injector installed improperly crushing grommet.
http://img.photobucket.com/albums/v4...ed-oring01.jpg

http://img.photobucket.com/albums/v4...ed-oring03.jpg

Improper size for safe boosting of the 9+psi and boost creep that the car was delivered to me with.

Found several factory harness wires splices failing and not secured properly.

Found several Emanage jumpers in the improper position.

Found relay box normally attached near ECU on firewall hanging below car.

Unused Greddy Emanage ECU wires where left totally exposed as opposed to being removed or properly secured leaving possibility of a short and or problem. Potentially hazardous since the engine bay is not water proof. This was a poor quality control install and incomplete in nature.http://img.photobucket.com/albums/v4...age-splice.jpg

Random Splices
http://img.photobucket.com/albums/v4...m-splice01.jpg

Cam activation wire was found spliced, bare, frayed and exposed.
http://img.photobucket.com/albums/v4...cam-splice.jpg

Repairs had to be made to the installation of instrument gauges wiring that was not properly protected under the dash. The wires eventually chaffed and shorted out and scorched aluminum dash. Caused wire damage.
http://img.photobucket.com/albums/v4...rned-wires.jpg

Scorched wire slit almost caused fire
http://img.photobucket.com/albums/v4.../wire-slit.jpg

Greddy MAP sensor vacuum line is too big for nipple and leaking along with other vacuum lines. Replaced entire vacuum assembly with new tees and the proper braided lines.

Total hacking and insufficient repair to my stock ECU harness
http://img.photobucket.com/albums/v4...ss-splices.jpg

Lotus F1 04-19-2006 12:25 PM

313 Attachment(s)
Exhaust manifold has developed a leak which will in all likely will crack and become larger and fail over time.
http://img.photobucket.com/albums/v4.../weld-leak.jpg

Exhaust Down-pipe missing a bolt

Turbo flange missing bolt that will required total removal of exhaust manifold. This was due to improper securing of bolts.
http://img.photobucket.com/albums/v4...sing-bolt2.jpg

Water Injection removed and returned, as it contributed to rough idle issue.

Car boost pressure was agreed upon from the beginning to be set anywhere from 6-7psi max. I was told by you that it never went above 9psi even though the boost gauge indicates 9+ psi. This was not the case. Testing shows that the car does indeed exceed 9psi (up to 12-13psi at higher RPM) Even at 9psi this was not what I wanted. The inclusion of water injection was for further protection and not for higher boost settings. Not to mention the overall design and limitations of the intercooler cannot safely handle 9psi. The cause of boost control problems…installed actuator arm not properly installed (bent and binding). The other issue causing boost creep is the fact that no chamber was designed in the manifold to better facilitate the flow of the wastegate exhaust. Air from the wastegate slams into a solid manifold plate and has to divert 90 degrees to be evacuated. Wastegate should have been ported to further help flow characteristics.

Manifold poorly constructed…

Exhaust leaks, see soot marks, every runner was leaking
Machined grooves present in the manifold flange...they are about 1/16 th of an inch. Caused scoring on the head

http://img.photobucket.com/albums/v4...hn-marks01.jpg

http://img.photobucket.com/albums/v4...hn-marks02.jpg

http://img.photobucket.com/albums/v4...exh-leaks3.jpg

Downpipe neckdown and hack welding

http://img.photobucket.com/albums/v4...ownandhack.jpg

Poor design flaw in allowing an exhaust down pipe to come into contact with a cold side intercooler pipe. It is very inefficient design flaw and could possibly be damaging and lead to premature engine wear and damage. Although the exhaust piping is wrapped it should never rest on the cold side of intake air! Due to the Intercoolers very small and thin profile and low capacity, it easily becomes heat soaked and Is ineffective

http://img.photobucket.com/albums/v4...ingexhaust.jpg

Super cheap and inefficient intercooler here is a comparison against a properly sized intercooler

http://img.photobucket.com/albums/v4...c-comparo2.jpg

The head studs were only 1/4" into the head while the hole was 3/4" deep and that caused a stud to strip and pull out...AFTER we repaired the manifold and put the turbo back on for a third time. That almost caused the head to need to be pulled and repaired!http://img.photobucket.com/albums/v4...Picture126.jpg

After many missed deadlines and excuses. I was promised a top notch job worthy of giving them a 50 thousand dollar Lotus and 4 thousand dollars. Here is a video of how the car ran after 7 months and after 6 hours after delivery

http://img.photobucket.com/albums/v4...tus-before.jpg

When my car codes where downloaded after i got the car back from MWR it seemed like it would never end... Here is how the car was delivered to me

P0500 Vehicle Speed Sensor Malfunction
P0102 Mass or Volume Air Flow Circuit Low Input
P0103 Mass or Volume Air Flow Circuit High Input
P0118 Engine Coolant Temperature Circuit High Input
P0113 Intake Air Temperature Circuit High Input
P0328 Knock Sensor 1 Circuit High Input (Bank I or Single Sensor)
P0076 ???
P0508 ???
P0141 02 Sensor Heater Circuit Malfunction (Bank 1 Sensor 2)
P2648 ???
P0354 Ignition Coil D Primary/Secondary Circuit Malfunction
P0172 System too Rich (Bank 1)
P0134 02 Sensor Circuit No Activity Detected (Bank I Sensor 1)
P0140 02 Sensor Circuit No Activity Detected (Bank 1 Sensor 2)
P0500 Vehicle Speed Sensor Malfunction
P2647 ???
P1302 ???
P0128 ???

Now thats a freightening amount of OBD2 check codes to sort through. I expected one or two but damn. My entre electrical harness had to be rechecked and spliced.

I got beat up pretty bad when you consider how much damage my car recieved and how long it was gone. I also incurred financial losses to which they couldnt care less about. The customer service I recieved from them IMHO could not have been any worse. So this is just the cliff notes version of my Turbo nightmare that until just recently has finally ended thanks to Hass Turbo. We had tried to fix the MWR system but slowly we uncovered so many problems that I decided that the kit was beyond repair.

dmoney 04-19-2006 12:31 PM

Wow, you should put a disclaimer in the thread title: PHOTOS MAY NOT BE SUITABLE FOR WORK. I just got back from lunch, and after seeing those photos, I'm sick to my stomach. Sorry to hear you had such a nightmare experience. :sad:

keith86a 04-19-2006 12:37 PM

Simply unbelievable! How can MWR explain this? It's not like all of their work is horrible, they have decent reputation in the celica and mr2 community and just recently dynos a celica at 360whp. Why the heck did they screw up so bad with the elise? In any case, I'm glad your elise made a full recovery :up:

P.S. Looks like the imageshack advice I gave you worked out great :D

DSal 04-19-2006 12:42 PM

Wow.... What a nightmare. Sorry to hear :( I'll say more when I'm no longer in shock.

David 04-19-2006 12:49 PM

That workmanship looks worse than shoddy. Sorry it's been such a crappy experience.

MikeAR303 04-19-2006 12:57 PM

That's pathetic. Sorry you had to deal with it.

smoseley 04-19-2006 01:00 PM

:eek:

So their name apparently is representative of the only tool they use in assembly of their turbo kits?

I can't believe you've contained your anger so well. I would likely be down there and beat someone down with a Monkey Wrench "Fast and Furious" style.




Ships42 04-19-2006 01:16 PM

Unbelieveable!! I'm really sorry you had this horrible experience. I wouldn't let those clowns add oil to my car. What MORONS!-eek-

Jim

Andrikos 04-19-2006 01:19 PM

That's despicable.
Kudos for being so patient, I don't know how you did it...

milehitom 04-19-2006 01:19 PM

The manifold grooves are, well, I would say "unbelievable," but there's the picture right there! The wiring work is worse. -eek- Well-documented. God, I feel bad for you! Hope it gets sorted perfectly and you're back to enjoying the car.

Tom

SIIK2NR 04-19-2006 01:29 PM

So has Hass taken over the project? and when do you expect to be back on the gas.... sorry to hear about your misforune especially after you've been so patient.

Tim

TTP 04-19-2006 01:41 PM

:eek:
The end of that video sounded like a drive-by shooting with all that backfire.

Stan 04-19-2006 01:53 PM

Anthony you have been a gentleman of rare patience and composure throughout this long period.

I wonder what the Celica guys think, some of them seem to feel that Monkey Wrench is the 2nd coming or something.

The delays, lies, legal issues, shoddy welds, unsafe wiring, inept layout, unconscionable oversights, high costs and so forth have nothing to do with Lotus or Toyota per se. They have to do with basic competence, caring, and heart and the ability to take responsibility.

Monkey Wrench Racing could probably handle a car stereo head unit install or an HID conversion. Maybe even an intake and muffler swap. Possibly a Lotus oil change but I am not sure about that. They might leave off the underbody panels - then when you complain they'll tell you the car must have been like that already.

keith86a 04-19-2006 01:55 PM

Quote:

Originally Posted by Stan
Anthony you have been a gentleman of rare patience and composure throughout this long period.

I wonder what the Celica guys think, some of them seem to feel that Monkey Wrench is the 2nd coming or something.

Maybe post a link to this thead on newcelica.org and see what happens :evil:

Patricko 04-19-2006 02:00 PM

Quote:

Originally Posted by keith86a
Maybe post a link to this thead on newcelica.org and see what happens :evil:

Some of the unhappy Hass customers from Spyderchat.com did it here so why not:shrug:

ģob 04-19-2006 02:11 PM

Holy crap, that is the most aweful thing I've ever seen. :wallbang: I would have sued them for a new car, or at least to pay for a brand new engine and wiring harness install by a good dealer.

Lotus F1 04-19-2006 02:11 PM

313 Attachment(s)
Quote:

Originally Posted by Stan
The delays, lies, legal issues, shoddy welds, unsafe wiring, inept layout, unconscionable oversights and so forth have nothing to do with Lotus or Toyota per se. They have to do with basic competence, caring, and heart.

Thank you Stan for all your help. This one paragraph exactly states how I fee about it.

zvezdah1 04-19-2006 02:39 PM

Wow, what a horror story, thanks for taking the time to document the nightmare experience.
Chris

GaryD 04-19-2006 02:47 PM

Well... I am afraid I would not be one to turn the other cheek in a situation like this... If they, or your settlement, are not covering the cost to get the install up to scratch by a competent shop then I would feel it my duty to make sure as many car owners as posible they might come in contact with know about the potential risks of dealing with them.

If they are fully funding the repairs then I guess that's standing behind the work (sort of) but it sounds like they have deprived you of using the car for months, damaged it as well and left you out of pocket. If so I would link this thread all over the place.


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