Not to discredit Lotus USA, but what car manufacture do you know that takes orders and ships to a customer, the US franchise laws prevent this except in very very unusual circumstances. Only one I know of is the Mazda Motorsport Program, where as members with bona fide race results filed annually with them where we are able to order direct at similar to dealer cost, but then the parts come with no warranty.
Here is what I have observed at dealers or been told by dealers:
1) There is a paucity of Lotus dealers in the US.
2) The Lotus dealers I have called (about 5) never have whatever part I inquire about. (Ex: wiper
motor, window regulator, etc)
3) At least 2 of the aforementioned dealers said Lotus only ships parts from US HQ to individual
dealers once per week.
The above is a recipe for disgruntled Lotus owners, as if you miss "shipping day", your part will not be shipped for another 6 days ... and that's to a dealer, who then has to log it in, reship it to me, etc. Then, what if it's the wrong part?? Another potential 9 or 10 days are shot. Why can I get parts for a 31 year old Ferrari via overnight shipping, yet for a relatively new Lotus Evora I must go through this cumbersome, archaic, dilatory