Closer than you think
Join Date: Dec 2008
Location: Central Wisconsin
It sounds like CW may be having some business challenges lately. That's a shame because they have some great products. I really hope they can get it together for their customers.
They told me 6 to 7 weeks for production and then more time for shipping. My order was held up several more weeks and I was told that the upholstery shop they use was backed up. However, M*** did return my inquires - sometimes with delays, but I got the feeling he was trying to keep things moving. He also made some custom changes to the stitching that turned out great. Once the seats were completed they shipped from Italy to my door very quickly!
I chalked this up to a company more interested in being a design shop than a manufacturer. I'm not familiar with the Italian business culture and I view everything from the typical American "serve me now" perspective, so maybe I needed to adjust my expectations a bit too.
Either way, I hope you get your seats, and I hope CW can improve the customer experience.
2005 BRP Elise Sport, Hardtop, Stage 2 Exhaust, CF side scoops, CF splitter, Composite Worx seats, gunmetal stripes
Last edited by Administrator; 11-03-2015 at 12:36 PM.
Reason: removed personal information