Join Date: Mar 2011
Location: Los Alamitos, CA
I hope everyone here knows I was just joking about BWR still being in business. Of course they are.
I bought my Team Dynamic forged wheels from BWR (since sold), wheel studs, Lotus badges, door pins, foot plate protector and last but by far not least, my Penske double adjustables. I'm sure I'm forgetting some items.
Dealing with BWR is painless. I ordered the door pins (factory pins are the wrong size) and as I wasn't assured my pins were stock (third owner) I asked Fred to take a micrometer to their pins so I could verify the size. He responded quickly and my pins were the wrong ones (too small). I ordered the pins on their website and got an email from Alexandra (Fred's wife). I had inadvertently ordered two pair, instead of one pair and she was just checking to see if that's what I really wanted. I responded I only wanted a pair and she said no problem, and fixed it for me. Great customer service.
Fred and Alexandra are both highly skilled drivers/racers who are true Lotus enthusiasts and manage a top-notch business to boot. After I bought my Penskes, I called asking questions and spoke to both Fred and Alexandra for advice. Both were very helpful. After I lost my documentation Fred was quick to email it to me. Call and/or email them and they'll get back to you in a timely manner.
Yeah, this is a long-winded post. If you can't tell, I like BWR. If I need a part and they carry it, I don't hesitate to order from them. I don't receive any special favors from them, but the next time I'm in Phoenix I'll see if I can weasel a beer out of Fred and/or Alexandra.
#8 Metric Allen Key, Plastic Carpet Buttons