The PartsGeek - LotusTalk - The Lotus Cars Community
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post #1 of 3 (permalink) Old 05-11-2013, 02:25 PM Thread Starter
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Join Date: Dec 2003
Location: Houston
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The PartsGeek

I noticed that The PartGeek has a banner ad when I am looking at this site. I have had two bad experiences out of two with the PartsGeek, and it is my opinion that they should be avoided. Episode 1; ordered brake pads and brake wear sensors from them. Two of the sensors arrived broken, I needed them very quickly, the PartsGeek takes up to two days to respond to any issue much less correct it. Had to go ahead and do the job to get the car running.
Episode two, I ordered a distributor cap and rotor, again I needed them quickly. The PartsGeek sent the wrong cap, Not the one I ordered. I immediately sent an e-mail detailing the issue, they did not respond until well after I had to have the car running. AND, they refuse to pay return shipping for their mistake, despite repeated and clear e-mails from me.
I'm done with The PartsGeek!
James A is offline  
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post #2 of 3 (permalink) Old 05-11-2013, 02:36 PM
Less is Better
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Join Date: Aug 2011
Location: Issaquah, WA
Posts: 2,270
As they say, an unhappy customer will tell everyone they can.

I've used them once without issue, but I don't find their prices to be especially low most of the time. I can usually find a better deal on other sites.
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post #3 of 3 (permalink) Old 05-12-2013, 12:29 AM
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Banner ad where exactly?
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