The Lotus Cars Community banner

21 - 33 of 33 Posts

·
Acme Super Moderator ** The Enforcer **
Joined
·
7,054 Posts
Discussion Starter #21
I've known Robert for over 10 yrs. He is a generous, charming fellow who has earned my respect.

I'd be surprised if anyone has met Robert and didn't really like him.

He was in a terrible accident in his Elise yrs ago (not his fault; he wasn't even moving IIRC) and may be suffering some health issues due to that traumatic event.

He has helped many, many Lotus owners. I've not heard a bad word among them.

Look, I know it's frustrating being in your positions.

But, I am asking that you allow Robert as much time and leeway as you can muster. He has made this community better (he also organizes events) and I imagine he will in the future.

Please.
Highlighted in red above. I don't think you've been listening to the forum members here or on the other sites.

Some here have lost thousands of dollars. It doesn't matter if the owner is healthy or not, it doesn't excuse charging for goods/services that never arrive. That's a crime. Some have waited more than a year. They deserve the good/services or their money back. It isn't like they've been contacted and asked to be patient. They've been ignored. I have to wonder if you'd feel the same if you were one of the unfortunate forum members that were taken advantage of.

San
 

·
Registered
Joined
·
92 Posts
I got an invoice in the mail last week from Stratton Motor Company asking for payment for an order placed 5 months ago with British Racing. They are the UK source for factory parts and said they were sitting on the order since December waiting on BRG to send payment. I sent them a paypal and the items shipped next business day. Never fun to pay twice but at least the parts are coming.

When I emailed BRG in February Rebecca replied back saying the parts were already shipped from the UK and they were expecting arrival any day, so that was an intentionally fraudulent response. They never paid Stratton for the items ordered, just kept the money and lied about it.
 

·
Premium Member
Joined
·
401 Posts
I finally reached out to paypal and filed a claim for my order placed in Feb. "Rebecca" said that my order had been "forwarded for cancellation" - this was early March and I've yet to see a payment post. An upstanding seller would shut down their site and stop taking orders if they felt that the business wouldn't survive without them. What's happening here is fraud.
 

·
Premium Member
Joined
·
73 Posts
You are right this is plain outright fraud!!!

I had written off an order and got a refund from my credit card bank last year after many attempts to follow up with BRG. While I'm sympathetic to health issues it doesn't matter from a commercial integrity perspective.
 

·
Lotus Elise Type72D
Joined
·
27 Posts
my order never delivered

I had a small order with them that is still open since October 2018. Periodically I get a response but it is erratic, and promises to ship don't seem to ever happen. I am not out a great deal of money, but I did want the trim part I ordered so will have to get it from someone else now

discouraging...
 

·
Registered
Joined
·
275 Posts
It seems as if I had a post in here that was deleted. If so, please tell me why, as I am fairly new to LotusChat and apparently do not know all the rules. Thanks!
 

·
Premium Member
Joined
·
2,194 Posts

·
Acme Super Moderator ** The Enforcer **
Joined
·
7,054 Posts
Discussion Starter #28
It seems as if I had a post in here that was deleted. If so, please tell me why, as I am fairly new to LotusChat and apparently do not know all the rules. Thanks!
There are no deleted posts in this thread. You are mistaken.

San
 
21 - 33 of 33 Posts
Top