First of all, if you search through old posts, you will see that basically no one has ever said anything good about Boardwalk sales.rouvier said:
- Does anyone have any recommendations on places to get the car serviced in the SF Bay area, ideally in or around Palo Alto?
And a LOT of people have said many bad things. Although, some people are pleased with their Lotus Service Department.
In general, buying from Boardwalk is probably a baaaaaaad idea.
Getting service there might be OK.
However, by FAR, most people will recommend Silicon Valley Auto Group to you (in Campbell, which is "close enough" to Palo Alto).
They care about the Elise community, have sponsored "Tech Days" at their garage on their day off for the Golden Gate Lotus Club (or was it for Club111? or both?), and get consistently good reviews from people on Elisetalk (with a few minor complaints along the way, obviously).
Also, some people have recommended Dietsch Werks in Sunnyvale for non-warranty stuff (search on "Dietsch" to see other threads).
I would also like to point out that I was very impressed with the sales staff at both Silicon Valley Auto Group in Los Gatos and at British Motorcars (BMCD) in San Francisco.
I don't know anything about the service department at BMCD (yet), but I was pleased with my post-breakin service at SVAG.
EDIT: Just to clear up any confusion. SVAG has its sales office in Los Gatos, but its service garage in Campbell.
So go to Campbell for service, and to Los Gatos to scope out the Lambos and drool over the McLaren F1 (or buy the McLaren if you want a date with SFC VXN )