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The Lotus dealer infostructure is not as robust as you would find with sports car companies more established in the U.S. Perhaps this is why you will find a great variety of dealer knowledge or honesty. Many of these dealerships also sell cars of other marques and perhaps aren't treating the Elise like the rest of their cars.

Some dealers will always be better than others. Fortunately, I haven't encountered anything bad as of yet.
 
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