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But consider that we are only hearing one side of the story in posts. Not to say that they may not be accurate, but a number of posters are anonymous and sometimes people err in their interpretation or recall of a conversation.

And most importantly, in most cases, I would attribute bad info to one sales person, which is not at all surprising, even in dealerships from larger manufacturers. Coupled with the lack (as it seems) of official information, that might make things worse. Bad data abhors a vacuum.
 
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