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We end up getting back listed from time to time by email providers by members who no longer visit the forums reporting notification emails from the site as spam. Typically when a member leaves the forum and does not contact us to deactivate their account they will still get notification emails and report the email. The email provider gets a few of these reports and they black list us as a spam IP.

If we're on their blacklist they will prevent all our emails from coming into your inbox.

Sorry about the inconvenience.

~ Danniella
Did anything change again? I am not getting any notification. Did the server change from putil01.verticalscope.com (174.36.49.240)
 

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Premium Member
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We just did a bit more digging and noticed that mail is not coming through (174.36.49.243 instead of 240

We whitelisted the new IP and it seems to be working.

The reverse lookup for both IPs are pointing to putil01.verticalscope.com!
 
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