You have white dash and black dash variants just off the top of my head and I got bit by this. I bought a ecu for my 2006 white dash and when it arrived at BOE for tune it was discovered to be a misrepresented black dash model and not usable and ended up buying one from BOE. Hopefully others more knowledgeable will chime in. Is your tuner using Fastworks? Few have been able to unlock the ecu the way BOE has.
2006-2007 are different than 2008-2011, there may also be some other differences in the later ones. Also, the Canadian ECU's differ from the USA ones as in Canada you have to step on the clutch pedal to start your engine, whereas you don't in the US models. It can be remedied if you have your VIN installed.