This is very true. The one time my car was there, they scratched the paint, over-tightened the lug nuts, shorted the engine oil by a quart and didn't ask what type of oil I had in the motor. Then they tried to give me some warranty parts that were damaged. They also would not fix a warranty issue with the trans because I had installed aftermarket parts on the engine; motor mounts and oil pan. They said Lotus had denied it but I checked and the request was not in the Lotus database for the car.For what it's worth, everyone who ever dealt with Flow Lotus knew better than to do it twice. They were universally hated by anyone who dealt with them, so it is hardly a loss.
Pretty sure Park Place Dallas is no moreDealerships over the years giving up on the "niche" brand. Flow Lotus advised me " no more sales, however we have 1 tech, if any warranty service, drop off the car with us for a few weeks, while we get the part and approval from Lotus". A Lotus owner is for sure from a different breed. San Diego, Arizona, Tampa, Philadelphia, Baltimore, to name a few that said bye bye to Lotus. Las Vegas gave up but another dealer picked up the franchise a few months later. Dallas Park Place , not sure if they are hanging onto Lotus. "Niche" reminds me of SAAB (RIP).