So I took my 2006 Mini in for it's first service today, an oil change basically. I also asked them to program a feature that is mentioned in the manual that lets you open the sunroof and windows with the key fob, and to activate the rear fog light that I installed myself. I get a call later in the day that they'll be charging me $160 labor for these two items. Without thinking I said over the phone, "get the F' out of here!." You can't expect me to pay for 2 hours labor to program 2 minor features. The service rep then tells me that the $160 is for 1 hour labor, I reply that is just ridiculous, and that he should speak to my sales person. I got a call back about 10 minutes later letting me know that they'll be no charge. I thanked him but let him know that there was no way he could look me in the eye with a straight face and tell me that it actually took an hour to activate these two minor features. Thing that kills me is that if I didn't know any better I'd be out $160 for essentially nothing, crooks!