I bought my tires online, dropped the wheels and tires off, and when I get the tires back, they're scratched on the outside edges. Both tires have similar scratches....I'll attach pictures below.
My only two thoughts of how this could occur:
1. Some moron prying the tire over the lip of the wheel
2. Someone using a bead-breaker on the front of the tire
Does anyone with tire-change experience have any insight how this could happen? I'm supposed to talk to the owner of the service center tomorrow, but so far he's denying his shop could have caused the damage.
Thankfully, I have before pictures as well so I can pursue a legal option if they fail to take responsibility for their error.
My only two thoughts of how this could occur:
1. Some moron prying the tire over the lip of the wheel
2. Someone using a bead-breaker on the front of the tire
Does anyone with tire-change experience have any insight how this could happen? I'm supposed to talk to the owner of the service center tomorrow, but so far he's denying his shop could have caused the damage.
Thankfully, I have before pictures as well so I can pursue a legal option if they fail to take responsibility for their error.

