The purpose of this thread to address important customer relations issues that Lotus needs to be aware of. The first concern for many here is that they do not have any official information on when our individual cars are expected to arrive. Lotus must have some idea of there build and delivery schedule. This information should be shared with the customers. A good example is Mini's Website where orders can be tracked. Information such as VINs would be very useful also.
Information on dealer installed options and pricing could readily be made available via the official US website.
Most here would agree that valid information from an official source would aid greatly in reducing the amount of rumors and speculation that currently proliferate the Internet.
Many Lotus customers frequent this website, so it would be in Lotus' interest to take note of what we, the customers think and what we expect from a car company.
To all others... Feel free to post your important customer relations concerns that you would like Lotus to be aware of.
Information on dealer installed options and pricing could readily be made available via the official US website.
Most here would agree that valid information from an official source would aid greatly in reducing the amount of rumors and speculation that currently proliferate the Internet.
Many Lotus customers frequent this website, so it would be in Lotus' interest to take note of what we, the customers think and what we expect from a car company.
To all others... Feel free to post your important customer relations concerns that you would like Lotus to be aware of.