I agree and disagree. I will never know the thruth about the real cause of the incredible delay. If the responsability is Hethelsport, based on GRP comment, the fault is Hethel. If the trouble maker is GRP, Hethel must sell direct or find another distributor. If the fault is the Hethel supplier, Hethel must find another one. GRP offer me a month ago to cancel the order if I want. I decided to say OK, continu. They all a time respond to my e-mail. I suppose that the parts are made somewhere in Asia or somewhere else. After 4 months, I think I have the right to think the delay is too long. My fuse was a slow burning type I think.If you paid GRP, shouldn't you take that up with him? It is a handmade part in Asia, so I wouldn't expect it to be quick unless you were told otherwise
Maybe I will decide to not deal anymore with GRP also, whatever the source of the parts. I don't know at the moment, it is my seconde purchase with GRP, my first one associated with Hethel.
Few months ago, I had a similar situation with BWR about team dynamics wheel. Fred at BWR is very cool and usefull. spend time to look TD wheel from other source, it was clear, TD are just mixed up. And I continu to do business with BWR because the fault was not him, but clearly TD.