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I think it is an unintended artifact of incomplete dealer support structure. Many cities, and several states do not have a Lotus dealership. This puts the owners into the difficult position of performing much of the maintenance by themselves. This collective experience and attitude creates a significant pool of knowledgeable people, who, having born the scars of doing it alone, are frequently willing to help others who are in a similar desperate position. OH, and Lotus people are cool.