Hello LotusTalk!
I recently look my Lotus into a Lotus dealership to have the oil line recall done, and fix the felt on the inside passenger door (It was falling down. They re-glued it). Several days after I received my car back, I noticed the passenger door scraping against the front 'A Panel'. I contacted the dealer and scheduled to have them fix it. When I took in my Lotus, they said it wasn't them and wouldn't be fixing it and that I would need to fix it out of my pocket. He said it was scrapping the lower panel (which they didn't touch during the recall), and they didn't touch the door besides unscrewing the felt panel therefore it wasn't them. You can hear the door scrape whenever you close the passenger door and i'm sure that it wasn't left like that when I turned it into the dealer.
Questions:
1) Have you ever had this problem?
2) Do you think it's possible they messed up the door? If so, how?
3) Any suggestions are greatly appreciated
I've attached and circled the problem in the attached picture. I'm supergood at using MsPaint and sorry for the title typo ~_~
I recently look my Lotus into a Lotus dealership to have the oil line recall done, and fix the felt on the inside passenger door (It was falling down. They re-glued it). Several days after I received my car back, I noticed the passenger door scraping against the front 'A Panel'. I contacted the dealer and scheduled to have them fix it. When I took in my Lotus, they said it wasn't them and wouldn't be fixing it and that I would need to fix it out of my pocket. He said it was scrapping the lower panel (which they didn't touch during the recall), and they didn't touch the door besides unscrewing the felt panel therefore it wasn't them. You can hear the door scrape whenever you close the passenger door and i'm sure that it wasn't left like that when I turned it into the dealer.
Questions:
1) Have you ever had this problem?
2) Do you think it's possible they messed up the door? If so, how?
3) Any suggestions are greatly appreciated
I've attached and circled the problem in the attached picture. I'm supergood at using MsPaint and sorry for the title typo ~_~
Attachments
-
56.2 KB Views: 545
-
58.2 KB Views: 562