I am nothing but amazed by BOE and Phil and his teams customer service! In December of 2013 I ordered a TVS supercharger kit from another vendor. I got nothing but excuses from that vendor and no real answers. I would ask "when is the kit going to ship" I would get either "soon" or "kits should ship out in about a week" Fast forward to March 2014 after getting dis-satisfied by words like soon and should. I decided to cancel my order for a TVS kit and talk to Phil and company at BOE. Once I emailed them at BOE I almost got instant response. I quickly decided to go for the REV400 kit after I got good customer service from the guys at BOE.
The people at BOE were amazing during the process. If a delay occurred they let me know. The other company did not. They even let me know of hic-ups during shipping!
Once the kit arrived I carefully unpacked and inspected each part. The Rev400 kit looks amazing! Each part looks very well engineered and well machined, Its not a kit full of junk parts that will just work but its a kit that will go in smoothly and work great. I will be putting the kit in some time in late May. More to come.