I haven't bought a starbucks drink for the last two years just because it was a waste of money.
Great product, but cost/value doesn't make it attractive to me no more.
Great product, but cost/value doesn't make it attractive to me no more.
I'm not trying to suggest this strongly parallels the current Lotus increase. Rather, I'm passing this on to shed some light on why we may be reacting the way we are. Starbucks had built a fantastic relationship with their customers, and Schultz feels that helped them accept the increase in coffee prices. What Lotus has failed to do thus far is to do the same with their customers, and hence our reaction is what it is.What we tried to do with our customers was to honestly and directly explain that our costs had risen and we had no choice but to pass on a certain amonut to them in order to continue to do business. We were fortunate in that the relationship we had built with our customers and most importantly with our partners gave us license to do what we needed to do. For the most part, they responded by being willing to pay higher prices for coffee they knew was best of class. [p.237]
Hmmm...Fred was the name of the spokesman for Dunkin Donuts.NtflBlueLiz said:Have any of you visited Dunkin Doughnuts lately? They have nice clean facilities, good coffee, lattes, etc and a lot less expensive than starbucks. Starbucks is overpriced!
Yep. People want consistency and the known.MattG said:
I still find Starbucks decent coffee...their espresso is good, what they do with it isn't always. I think of them more like the McDonald's of hamburgers - good decent burgers, can get the same tasting burger anywhere in the world.
Some people refer to it as Charbucksgirlracer said:Starbucks coffee tastes burnt!
Thanks Huggy, I will check it out. I will probably take the Z cos it has cup holders.huggy bear said:Girlracer,
Peet's is the best IMO. It's right across campus on Guadalupe and 24th. Goodluck finding safe parking. They always give patrons a free cup of coffee when you buy a bag of beans.![]()