Hello all, I am new to the Lotus community. For those recalled reading one of the threads I posted about 2 weeks ago, I had an unpleasant purchase experience initially. Not only Sorinne resolved the disagreement and miscommunication I had with the management on a timely and professional manner, her after sales service was outstanding!! Sorinne has been very patient and thorough for all my questions as a new Exige owner. Thank you, Sorinne! I would highly recommend anyone in the Bay Area in California gives Sorinne a call if he/she is in the market for a high-end performance vehicle. Check out her company's website at www.bmcd.com to see some of the latest exotic cars available. Thank you again Sorinne. You are the best!!