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· Registered
262 Posts
Discussion Starter · #1 ·
Bought a Blackwatch Uni Key from a fellow lotus talk member and when I went to have the key made, I realized I had the wrong keyblank. I contacted Blackwatch with my CC info ready to buy a new keyblank from them and they must have felt bad for me because they shipped one out for free and gave me a tracking number about an hour later. Diane was super helpful with trying to figure out which key I needed.

It is not common these days to have such a pleasant customer service experience with places so I just wanted to publicly thank them for going above and beyond what I expected.

Thank you Blackwatch, I look forward to doing more business through you!

· Premium Member
27,787 Posts
And if you physically go there, Diane will give you a full waterglass of single malt scotch.


good times, good times.

Yeah, Diane rocks.
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