The Ft. Lauderdale Collection was appointed a Lotus dealer as of January 2008. The "hands on" service manager is Jason, who has experience with both Lotus and other exotics. I took my 2005 Elise to them for a warranty A/C issue. Jason was exceptionally helpful, friendly, knowledgeable and easy to deal with. It was certainly a positive experience to have the service manager do the work himself. In addition to the A/C work which was done to my satisfaction, Jason also checked some other items for me as a courtesy. I felt like I was given personal attention, which has instilled a sense of confidence in both the dealership and it's service manager. From this experience I recommend The Ft. Lauderdale Collection.