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Discussion Starter #1
I just got out of a long and difficult situation with TransForged.com. Here are the facts:


On 12/5/2018, I ordered a Carbon Fiber Mirror Set and a V2 Mirror Mount Set from TransForged.com, for a total of $780. I was told that it typically takes 6-8 weeks to fulfill the order.

On 3/27/2019, after asking where the mirrors were, I was told "Please accept my apologies for the delay in preparing your order. We are ready to ship the following to you by Friday March 29th." I never received them.

On 4/30/2019, after asking again where the mirrors were, I was told "Very good timing, your shipment is being prepared this week. A tracking number will be generated via email by Friday at the latest." I never received either the tracking number or the mirrors.

On 5/20/2019, after asking again, I was told "The V2 Matte Black mounts are ready, however there was an issuer [sic] with the mirror shells we received so we are waiting for new ones to be corrected and shipped to us. If you wish to cancel your order due to this delay let us know, otherwise we will promise to ship everything once our partner company ships us new mirror shell housings." I agreed to wait.

On 8/22/2019, I was told "Thank you for your enquiry! We will be back in the office on Aug 21sth and will respond to your enquiry immediately. Have a good day."

On 8/27/2019 (not the 21st), I was told "We are back and your order fulfillment is under progress."

On 9/3/2019, I was told "It was brought to my attention that your order has not shipped yet. I will be ensuring that your order does in fact ship out within the next week or so. If we encounter further issues with our partner then I will be issuing you a refund. I will email you again on Monday." I received no such email.

On 10/16/2019 I said "I am about to file complaints about you with the Federal Trade Commission, Instagram, your Attorney General, and LotusTalk. If you want to avoid this, please refund my money. Now"

On 10/16/2019, I was told "Your refund will go into effect on Friday, October 18th."

I received a refund later that week. Two, in fact. They refunded my money twice.


I will not attempt to ascribe motive on the part of TransForged. Nevertheless, I am furious with TransForged, Mick Harzall, and JT Alexander. I was promised 8 week delivery, was told that I would receive emails and products many times, and received nothing for 10 months.

When I went to my bank, to dispute the credit card charges, I was told that my rights to dispute charges ended after 120 days (4 months). So, one lesson learned is to NEVER allow failure to deliver to go beyond 90 days or so.

I was lucky to get my money back.

I wonder if anyone else here has had experiences with TransForged (good or bad)
 

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Ingotnthe only parts I ever ordered from them, but they were poorly painted poorly printed 3d **** and they didnt even come tapped to mount, shitty products from an apparently shitty business
 

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I had similar issues with delayed shipment. I ended up just cancelling relatively early and getting my refund. At least they were responsive the whole time.

Otherwise I believe they have a good aesthetic design sense...but can't put together the quality care or engineering to back it. Ultimately you get shitty made parts.
 

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I have been waiting for a part for several months now due to some defective V2 mirror mounts.


Sent from my iPhone using Tapatalk
 

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I just got out of a long and difficult situation with TransForged.com. Here are the facts:


On 12/5/2018, I ordered a Carbon Fiber Mirror Set and a V2 Mirror Mount Set from TransForged.com, for a total of $780. I was told that it typically takes 6-8 weeks to fulfill the order.

On 3/27/2019, after asking where the mirrors were, I was told "Please accept my apologies for the delay in preparing your order. We are ready to ship the following to you by Friday March 29th." I never received them.

On 4/30/2019, after asking again where the mirrors were, I was told "Very good timing, your shipment is being prepared this week. A tracking number will be generated via email by Friday at the latest." I never received either the tracking number or the mirrors.

On 5/20/2019, after asking again, I was told "The V2 Matte Black mounts are ready, however there was an issuer [sic] with the mirror shells we received so we are waiting for new ones to be corrected and shipped to us. If you wish to cancel your order due to this delay let us know, otherwise we will promise to ship everything once our partner company ships us new mirror shell housings." I agreed to wait.

On 8/22/2019, I was told "Thank you for your enquiry! We will be back in the office on Aug 21sth and will respond to your enquiry immediately. Have a good day."

On 8/27/2019 (not the 21st), I was told "We are back and your order fulfillment is under progress."

On 9/3/2019, I was told "It was brought to my attention that your order has not shipped yet. I will be ensuring that your order does in fact ship out within the next week or so. If we encounter further issues with our partner then I will be issuing you a refund. I will email you again on Monday." I received no such email.

On 10/16/2019 I said "I am about to file complaints about you with the Federal Trade Commission, Instagram, your Attorney General, and LotusTalk. If you want to avoid this, please refund my money. Now"

On 10/16/2019, I was told "Your refund will go into effect on Friday, October 18th."

I received a refund later that week. Two, in fact. They refunded my money twice.


I will not attempt to ascribe motive on the part of TransForged. Nevertheless, I am furious with TransForged, Mick Harzall, and JT Alexander. I was promised 8 week delivery, was told that I would receive emails and products many times, and received nothing for 10 months.

When I went to my bank, to dispute the credit card charges, I was told that my rights to dispute charges ended after 120 days (4 months). So, one lesson learned is to NEVER allow failure to deliver to go beyond 90 days or so.

I was lucky to get my money back.

I wonder if anyone else here has had experiences with TransForged (good or bad)
I have been strung along for more than 18 months! Absolutely furious and with little to no recourse except file suite. No refund, no product, and for the last month not even an email response. They outright stole my money. I will blacklist them every chance I get!
 

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I have been strung along for more than 18 months! Absolutely furious and with little to no recourse except file suite. No refund, no product, and for the last month not even an email response. They outright stole my money. I will blacklist them every chance I get!
I found him on FB today and asked how my shipment is going. I’m already out the money so I’m just going to be optimistic.

It’s a shame because the intent and design of the products looked solid.


Sent from my iPhone using Tapatalk
 

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Discussion Starter #7
"When I went to my bank, to dispute the credit card charges, I was told that my rights to dispute charges ended after 120 days (4 months). So, one lesson learned is to NEVER allow failure to deliver to go beyond 90 days or so."

In a recent exchange with my bank about another vendor, I was told that "60 days from the day that you receive your statement" is the limit.
 

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I just got scammed by transforged also. Ordered in Dec, they said the parts are running late in Feb and now they’ve blocked me on instagram after they changed their profile name. And the transforged.com is down.

Complete scam. Is there anything that can be done legally?
 

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Discussion Starter #10
I would call the attorney general in your state and the attorney general in the state where Transforged does business. Feel free to mention me (Jon Bondy) if they want evidence that this is not the first time that Transforged has behaved in this way.

People I worked with at Transforged included Mick Harzall (chief designer), and JT Alexander.

They do business via PayPal at this email address: [email protected].

Their address is
10513 Farnham Drive
Bethesda
Maryland
20814


That should give you enough information to file a complaint. I would notify PayPal especially.

Jon
 
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