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Like many others, I have become very frustrated with the buying experience associated with this Elise. I've already decided to never order another car from Lotus ever again. Don't get me wrong, if there's one I like and it's sitting on a showroom floor, I would consider buying it. I just don't want to deal with this ordering process again. Often, especially lately, I've considered dropping out and buying a different car, but I keep telling myself that my car is almost here - I've waiting this long, what's a few more weeks, right?
That's a strong argument, but it got me thinking...dealing with Lotus has been a mess up until now...what's it going to be like once I have my Elise? My dealer has been excellent to work with, so I'm not worried about the everyday issues like oil changes and scheduled maintenance. What worries me is, what if I need some part that the dealer doesn't have in stock? Am I going to have to go through this whole mess all over again? No one really knowing where the part is, if it's shipped, or whether it's arrived at port, etc? My fear is that the Elise buying experience will extend to the Elise ownership experience as well...in which case, I find myself questioning whether that's something I want to subject myself to.
Does anyone have direct experience dealing with Lotus in a post-sales manner? Is communication good? Are parts obtainable and easy to order?
That's a strong argument, but it got me thinking...dealing with Lotus has been a mess up until now...what's it going to be like once I have my Elise? My dealer has been excellent to work with, so I'm not worried about the everyday issues like oil changes and scheduled maintenance. What worries me is, what if I need some part that the dealer doesn't have in stock? Am I going to have to go through this whole mess all over again? No one really knowing where the part is, if it's shipped, or whether it's arrived at port, etc? My fear is that the Elise buying experience will extend to the Elise ownership experience as well...in which case, I find myself questioning whether that's something I want to subject myself to.
Does anyone have direct experience dealing with Lotus in a post-sales manner? Is communication good? Are parts obtainable and easy to order?