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Trouble with Fastworks Server

9K views 21 replies 12 participants last post by  +TSRAGR  
#1 · (Edited)
Is anyone else having trouble with Fastworks communicating with the BOE Server? All I want to do is monitor some performance parameters, not even load any tunes, but I can't even open the software unless the server is online. The software needs to allow for use when offline. I'm generally happy with the product, but this is really unacceptable.
 
#2 ·
Is anyone else having trouble with Fastworks communicating with the BOE Server? All I want to do is monitor some performance parameters, not even load any tunes, but I can't even open the software unless the server is online. The software needs to allow for use when offline. Really unacceptable.
Yeah I just checked mine as well and seems like the authentication server is offline. Agreed this needs to work offline for this very reason, maybe in future with a license file? Although its the first time I have seen this in a few years. The other issue is they need to roll out that updated version as I have not been able to datalog, live tune etc for almost a year now since the software broke from tactrix plugin update. I know they are working on a updated version for a while now but not sure what the ETA is.

@turbophil
 
#4 · (Edited)
The old server was hacked by Russians and killed it. lol

That said, the new server is working gloriously but won't work with the old software.

We hope to be done debugging the new software by the end of the week so those with PSI Cal IDs should be back in business...

Shoot me an email in 10 days for a software update...

Thanks for your understanding...

Phil
 
#6 ·
I have the same issue .. unable to connect to server .
Have sent an email but as yet no reply but hopefully problem will be sorted ASAP.

It does seem unusual that we have to check into an online server to access the software .
I run a Motec ECU on another car and they supply one time codes to access the software etc.

Lets hope the new software has this function .
 
#14 ·
Just a heads up, I don't have a mechanism to send out new software automagically... At this time, you can email me if you truly need it and we'll visit about it, as this version isn't ready for everyone just yet. It's VERY BETA. If there's a 911, we can work together to resolve it and I may use the beta software to resolve it.

T4, 2005, isn't quite ready at any level at the moment. It's closer all the time.

Thanks,

Phil
 
#15 ·
New twist of good fortune in this case. We were able to get the server back from the pirates. True story.

For those on legacy software, should be back up and running...

Cheers,

Phil
 
#18 ·
Has this issue been solved? I know this is my first post, hello to all, I have just been a casual observer I am not really a chat forum guy. I am looking at Tuning my 06 Exige. I have been emailing BOE, thank you Andrew for his quick responses and apparently I have to send in my ECU to them for a flash tune. What is this "server" "The old server was hacked by Russians and killed it. lol" and why is it important to tune the car? Sorry for the noob questions but after reading this post just a bit confused, just looking for information from those who have used the system. I am also looking into VR and InoKinetic tuning solutions.
 
#21 ·
Bump on this,

I have no need to bother Phil directly, but it has been sometime since I have logged in, and I would like to confirm

A: My profile still exists for my vehicle
B: I could do some live data monitoring

C: Should something unfortunate occur in the future I want to make sure the tunes I have saved still work.


Since it has been a few years since I have logged in, can someone please pm me the url for the server?

Muchas Gracias!